Business Process Improvement Specialist

3 weeks ago


Oakland, California, United States Pacific Gas And Electric Company Full time
Job Summary

We are seeking a highly skilled Business Process Analyst to join our team at Pacific Gas and Electric Company. As a key member of our Performance Excellence Team, you will play a critical role in driving process improvements across the organization.

Key Responsibilities
  • Evaluate the effectiveness of business processes and recommend improvements to enhance quality, cost efficiency, and customer satisfaction.
  • Develop and track key performance metrics to measure process effectiveness and identify areas for improvement.
  • Collaborate with senior management to support strategic planning and decision-making related to organizational and cross-functional business processes.
  • Lead process improvement projects, including process mapping, re-design, and implementation.
  • Develop and deliver training content to support process adoption and improvement.
Requirements
  • Bachelor's degree in Business, Statistics, Mathematics, or a related field, or equivalent work experience.
  • 8 years of job-related experience, including experience with Lean Management Principles and LSS certifications.
  • Advanced skills in data analysis, visualization, and reporting, including Tableau and/or Power BI.
  • Excellent communication, presentation, and interpersonal skills.
What We Offer

Pacific Gas and Electric Company offers a competitive salary range of $136,000 to $232,000, depending on location and experience. We also offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.



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