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IT Business Systems Analyst

2 months ago


Oakland, California, United States PSG Global Solutions Careers Full time
About the Role

This is an exciting opportunity to contribute to the success of PSG Global Solutions Careers as an IT Business Systems Analyst.

Key Responsibilities
  • Collaborate with various business units to translate business requirements into high-quality, scalable, and secure systems.
  • Build strong relationships with stakeholders to understand their goals, workflows, and processes.
  • Drive system strategy and implementation to achieve mutually beneficial outcomes.
  • Work with management and stakeholders to prioritize and build the team's roadmap and long-range planning.
  • Provide clear communications, including executive summaries and company updates.
  • Manage scope, timelines, resource planning, risks, and budgets to ensure successful project delivery.
  • Identify manual processes and problems, and develop solutions to improve business efficiency and employee productivity.
  • Collect and analyze data to inform business decisions and develop recommendations for system improvements.
  • Propose and implement process changes, and evaluate outcomes to ensure measurable improvements.
Requirements
  • Bachelor's degree in Information Systems or Computer Science, or equivalent work experience.
  • 3+ years of experience managing SaaS collaboration tools, with a bonus for experience with multiple applications.
  • 5+ years of IT experience, with a proven track record of implementing, improving, and supporting enterprise-class SaaS systems.
  • Demonstrable ability to work autonomously, manage, and lead small to medium projects or parts of larger programs.
  • Solid grasp of IT fundamentals, including SDLC, agile methodologies, and change management.
  • Effective communication skills, with the ability to interact with all levels of staff, including executive-level stakeholders.