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Orthopedic Field Service Representative
2 months ago
About the Role:
We are seeking a highly skilled and dedicated individual to join our team as an Orthopedic Field Service Representative. As a key member of our Field Services Team, you will play a vital role in providing exceptional patient care and support to healthcare professionals in the orthopedic industry.
Key Responsibilities:
- Provide routine customer service to patients, physicians, and other clinical staff, ensuring timely and effective resolution of issues.
- Perform inventory management and participate in required audits to maintain accurate records and ensure compliance.
- Verify patient benefits using automation tools, including pre-authorization and upfront collection of patient responsibility.
- Serve as a liaison between the customer, Enovis, and the Sales Team, fostering strong relationships and driving business growth.
- Adhere to all Enovis Compliance and Ethics Programs, OIG, government healthcare regulations, and HIPAA requirements.
Requirements:
- Minimum of 2 years' experience in direct patient care, preferably in an orthopedic, physical therapy, or athletic training environment.
- Bachelor's Degree in a related field.
- Must satisfy third-party credentialing/screening requirements to gain access to hospital accounts.
- Must possess a valid Driver's License and current automobile insurance.
Preferred Qualifications:
- Holds and maintains applicable professional credentials, such as active Athletic Training licensure, Board of Certification (BOC), American Board for Certification (ABC) Certified Fitter-orthotics (CFo), Physical Therapy Certification (PTA), or related.
Work Environment and Physical Demands:
- Provides patient care in physician's offices, hospitals, patient homes, and/or clinics.
- This job involves potential exposure to airborne and bloodborne pathogens.
- Physical Demands: Must frequently lift and/or move up to 20 pounds.
- Travel Requirements: Requires travel up to 20% of the time, but overnight travel is not required.
About Enovis:
Enovis Corporation is an innovation-driven medical technology growth company dedicated to developing clinically differentiated solutions that generate measurably better patient outcomes and transform workflows. We are committed to creating a culture of continuous improvement, global talent, and innovation, fueling active lifestyles in orthopedics and beyond.
Benefits:
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Spending and Savings Accounts
- 401(k) Plan
- Vacation, Sick Leave, and Holidays
- Income Protection Plans
- Discounted Insurance Rates
- Legal Services
