Field Service Technician
4 weeks ago
We are seeking a highly skilled Field Service Technician to join our team at Plug Power. As a key member of our team, you will be responsible for maintaining and servicing our fuel cell products at customer sites.
Key Responsibilities:
- Maintain and service fuel cells to ensure optimal performance
- Diagnose and troubleshoot issues with fuel cells and related systems
- Perform specialized service procedures, including field retrofits and software/hardware upgrades
- Provide on-call support to customers in emergency situations
- Order parts and tools as needed to ensure top-notch service
- Handle high-pressure hydrogen storage and related systems
- Maintain ongoing communication with customers and suppliers
- Provide regular updates on fuel cell performance and field issues
- Complete incident reports, service logs, inventory maintenance, and other documentation
- Follow and enforce safety procedures at all times
- Travel as needed, always driving safely and adhering to traffic laws
- Represent Plug Power in a professional manner
Requirements:
- Minimum high school diploma or equivalent
- 3+ years of experience in mechanical and electrical troubleshooting
- Valid driver's license, clean driving record, and ability to safely operate a motor vehicle
- Able to lift 50 pounds regularly without assistance
Preferred Qualifications:
- Knowledge of lift truck operation and applications
- Computer skills (Word, PowerPoint, Excel, Outlook), and dynamic interpersonal skills
- Excellent communication, creative problem-solving, independent work ability, dedication to quality, time management, punctuality, and reliability
What We Offer:
- Competitive base salary
- Health, dental, and vision insurance eligibility starting from the first day of hire
- 401(k) with 5% company match
- Bonus eligibility
- Paid time off, including vacation, personal, and sick time
- Paid holidays
- Wellness reimbursement program
- Potential to apply for tuition reimbursement
- Employee referral program
- Employee assistance program
About Plug Power:
Plug Power is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
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