Field Service Technician
3 weeks ago
Job Summary:
As a Field Service Technician at Plug Power, you will be responsible for maintaining and servicing fuel cells at customer sites. This role requires strong technical skills, as well as excellent communication and interpersonal skills.
Key Responsibilities:
- Maintain and service fuel cells to ensure optimal performance
- Diagnose and troubleshoot issues with fuel cells and related systems
- Perform specialized service procedures, including field retrofits and software/hardware upgrades
- Provide on-call support to customers in emergency situations
- Order parts and tools as needed to ensure top-notch service
- Handle high-pressure hydrogen storage and related systems
- Maintain ongoing communication with customers and suppliers
- Provide regular updates on fuel cell performance and field issues
- Complete incident reports, service logs, inventory maintenance, and other documentation
- Follow and enforce safety procedures at all times
- Travel as needed, always driving safely and adhering to traffic laws
- Represent Plug Power in a professional manner
Requirements:
- Minimum high school diploma or equivalent
- 3+ years of experience in mechanical and electrical troubleshooting
- Valid driver's license, clean driving record, and ability to safely operate a motor vehicle
- Able to lift 50 pounds regularly without assistance
- Knowledge of lift truck operation and applications (preferred)
Benefits:
- Base salary determined on education, experience, skills, and geography
- Health, dental, and vision insurance eligibility starting from the first day of hire
- 401(k) with 5% company match
- Bonus eligibility
- Paid time off, including vacation, personal, and sick time
- Paid holidays
- Wellness reimbursement program
- Potential to apply for tuition reimbursement
- Employee referral program
- Employee assistance program
Equal Opportunity Employer:
Plug Power Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
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