Athletic Trainer/DME Field Service Representative
4 weeks ago
Field Service Representative
Reports To:
Field Service Team Lead
Location:
Greater San Diego, CA
Business Unit:
Field Services - Bracing & Supports
Role Summary:
We are seeking a dedicated and talented individual with a passion for patient care in an orthopedic setting and background in Durable Medical Equipment to join us as a Field Service Representative in the Greater San Diego, CA area. Ideal candidates will be located in San Diego, Carmel Valley, or Rancho Bernardo.
This is an incredible opportunity to work in a fast-moving, patient-focused setting amongst extraordinarily talented professionals dedicated to making life-changing innovation possible in orthopedics and beyond with brands such as DonJoy, Aircast, ProCare and Exos.
Key Responsibilities:
- Responsible for application, education, and appropriate use/care of orthopedic soft goods, functional bracing, and bone growth stimulators, and all other Enovis products prescribed by HCPs.
- Provides routine customer service to patients, physicians, physician assistants, and other clinical staff.
- Performs inventory management and participates in required audits.
- Verifies patient benefits using automation tools, including pre-authorization and/or upfront collection of patient responsibility.
- Serves as a liaison between the customer, Enovis, and the Sales Team.
- Adheres to all Enovis Compliance and Ethics Programs, OIG, government healthcare regulations, regulatory policies and procedures set forth by clinic/hospital, and HIPAA in accordance with government agency requirements.
Minimum Basic Qualifications:
A passion for providing excellent care to HCPs and patients, along with a strong desire to be part of a team dedicated to achieving extraordinary patient results.
Minimum of 2 years' experience with direct patient care, preferably in an orthopedic, physical therapy or athletic training environment, or related experience, required.
Bachelor's Degree in a related field.
Must satisfy third-party credentialing/screening requirements to gain access to hospital accounts.
Must possess a valid Driver's License and current automobile insurance.
Desired Qualifications:
Holds and maintains applicable professional credentials, such as active Athletic Training licensure, Board of Certification (BOC), American Board for Certification (ABC) Certified Fitter-orthotics (CFo), Physical Therapy Certification (PTA), or related.
Work Environment |
Physical Demands:
Provides patient care in physician's offices, hospitals, and/or clinics, etc.
This job involves potential exposure to airborne and bloodborne pathogens.
Physical Demands:
Must frequently lift and/or move up to 20 pounds.
Travel Requirements:
Requires travel up to 20% of the time, but overnight travel is not required. Required to visit various locations using own transportation.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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