Clinical Support Administrator
2 weeks ago
Position Overview:
As a Patient Care Coordinator at AEG Vision, you will play a vital role in ensuring our patients receive outstanding service from the moment they arrive. Your primary responsibility will be to facilitate seamless check-in and checkout processes, enhancing the overall patient experience.
Key Responsibilities:
1. Welcome patients, clients, and visitors with a warm and friendly demeanor as they enter the facility.
2. Professionally handle incoming calls and inquiries, providing timely and accurate information.
3. Schedule patient appointments efficiently and manage the calendar.
4. Collect and verify patient and insurance details, ensuring all information is accurately recorded in the Electronic Medical Record (EMR) system.
5. Maintain a comprehensive understanding of various insurance plans and communicate relevant details to patients.
6. Review schedules to confirm insurance eligibility prior to appointments and ensure all necessary documentation is complete.
7. Prepare and submit insurance claims, ensuring all charges are processed and reported correctly.
8. Organize and prepare necessary forms for patient visits.
9. Accurately collect and document all payments, co-pays, and charges in the EMR system.
10. Ensure a tidy and organized workspace, practicing efficiency in the use of resources.
11. Undertake additional tasks as assigned by management to support the team.
Qualifications:
- High school diploma or equivalent required.
- Basic proficiency in computer applications.
- Exceptional organizational skills and meticulous attention to detail.
- Strong verbal and written communication abilities.
- Commitment to maintaining confidentiality of patient information.
Benefits:
- 401(k) plan with employer matching contributions.
- Comprehensive medical, dental, and life insurance options.
- Vision care plan and employee discounts on vision services.
- Health Savings Account (HSA) and Flexible Spending Account (FSA) options.
- Paid time off and holidays for eligible employees.
Physical Requirements:
This role requires effective communication skills, the ability to operate necessary office equipment, and mobility within the office environment.
Employment Type:
Full-time
Work Environment:
On-site.
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