Ticket Agent
3 weeks ago
Live Nation Entertainment is a global leader in live entertainment, comprising Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. As a Ticket Agent, you will be responsible for providing exceptional guest services and accurate information related to upcoming shows, special events, and concerts.
Key Responsibilities:- Cash handling and bank procedures
- Maintain superior customer service in person and over the phone
- Answer phone calls with a prompt and courteous attitude
- Guest relations, including sales of additional products and services
- Will Call window troubleshooting
- Run ticketing program on the computer for sales
- Process opening and closing paperwork
- Knowledge of booked talent and entertainment for the venue
- Entry-level knowledge of basic computer operations and point of sales systems
- Skills in guest relations, phone etiquette, cash handling, and filing
- Ability to effectively communicate verbally with customers and coworkers
- Ability to type 30 wpm
- High School diploma or equivalent
- Attention to detail and positive attitude
- Previous ticketing experience
- Working knowledge of Windows-based PC programs
- Fast-paced working environment
- Repetitive use of arms for answering phones and typing
- Ability to stand for extended periods
Live Nation is committed to diversity and inclusion. We encourage applications from people of all backgrounds and abilities.
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Ticket Agent
4 weeks ago
Cleveland, Ohio, United States Live Nation Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Ticket Agent to join our team at Live Nation in Cleveland. As a Ticket Agent, you will be responsible for providing exceptional guest services and accurate information related to upcoming shows, special events, and concerts.Key ResponsibilitiesCash handling and bank proceduresMaintain...
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Ticket Agent
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Live Nation Entertainment
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