Sales Support Specialist

16 hours ago


Lenexa, Kansas, United States Corbion Full time
About the Role

We are seeking a highly organized and detail-oriented Sales Support Specialist to join our Corbion team. As a key member of our Customer Service Team, you will be responsible for facilitating order-related requests, assisting sales teams, and providing exceptional customer service.

Key Responsibilities
  • Facilitate order-related requests and resolve customer inquiries in a timely and professional manner
  • Assist sales teams with order-related requests and provide support as needed
  • Manage customer calls, order entry, and track shipments
  • Learn basic product and technical knowledge to assist customer requests
  • Collaborate with other departments to deliver product to customers
  • Issue credits and perform re-bills as necessary
  • Maintain customer notes and automated notifications
  • Understand customer order patterns and provide administrative assistance as needed
Requirements
  • High School Diploma or equivalent experience
  • 2+ years of experience in customer service or administrative support areas
  • Strong communication and relationship skills
  • Ability to work collaboratively with other departments
  • Capable of high-level problem-solving
  • Excellent Microsoft application knowledge
  • Proficient typing skills and ten-key
About Corbion

Corbion is a global market leader in lactic acid and its derivatives, and a leading supplier of emulsifiers, functional enzyme blends, minerals, vitamins, and algae ingredients. We use our unique expertise in fermentation and other processes to deliver sustainable solutions for the preservation of food and food production, health, and our planet.

For over 100 years, we have been uncompromising in our commitment to safety, quality, innovation, and performance. Drawing on our deep application and product knowledge, we work side-by-side with customers to make our cutting-edge technologies work for them.

Our solutions help differentiate products in markets such as food, home & personal care, animal nutrition, pharmaceuticals, medical devices, and bioplastics. In 2023, Corbion generated annual sales of €1,443.8 million and had a workforce of 2,727 FTE. Corbion is listed on Euronext Amsterdam.

We are an equal opportunity employer and committed to a diverse workplace. All applicants will be considered equally without regard to race, color, ethnicity, veteran status, religion, national origin, marital status, political affiliation, age, sex, sexual orientation, handicapping condition, membership in an organization, or any other non-merit factors.



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