Sales Support Specialist

20 hours ago


Lenexa, Kansas, United States KGPCo Full time
About the Role

We are seeking a highly motivated and detail-oriented Sales Support Specialist to join our team at KGPCo. As a Sales Support Specialist, you will play a critical role in helping us achieve our revenue and profit goals by providing exceptional sales support to our customers.

Key Responsibilities
  • Provide timely and accurate sales support to customers, including responding to inquiries and resolving issues.
  • Research and analyze customer needs to identify opportunities for incremental profitable business.
  • Collaborate with cross-functional teams, including Field Sales, Inside Sales/Customer Care, Product Management, and Suppliers, to maximize sales efficiencies.
  • Ensure that all quote and CRM processes are accurately documented, communicated to the Sales team, and posted on KGP Hub.
  • Drive process improvements to increase work efficiency and effectiveness.
  • Reduce customer complaints by passing along customer concerns to Inside Sales.
Requirements
  • Bachelor's Degree (B.A.) from a four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong analytical and problem-solving skills.
What We Offer
  • Competitive hourly rate: $20 - $22/hr.
  • Flexible schedule: 8:30am - 5:00pm (Mon - Fri).
  • Opportunities for professional growth and development.
  • Collaborative and dynamic work environment.
About KGPCo

KGPCo is a leading provider of network solutions and services to Communications Service Providers. We are committed to delivering exceptional customer service and building long-term relationships with our customers.



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