Customer Support Specialist
1 week ago
As a Customer Support Specialist, you will be responsible for managing all forms of customer communication, including phone calls, written correspondence, and in-person interactions. Your primary goal will be to troubleshoot inquiries and follow up with clients on issues that require further attention.
Key Responsibilities- Respond to customer inquiries via telephone regarding the verbal reporting of results, service concerns, and other related duties to ensure customer satisfaction.
- Document laboratory results for clients in accordance with established protocols.
- Maintain accurate records of communication and interactions in the client file.
- Engage with clients to resolve routine issues related to patient testing and result reporting.
- Utilize established protocols for addressing client concerns effectively.
- Perform additional duties as necessary to meet customer requirements.
Understanding the significance of Quality Service and its measurement is essential for this role. Previous experience in customer service is preferred.
This position operates Monday through Friday during the specified hours.
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Customer Support Specialist
1 week ago
Lenexa, Kansas, United States SF Staffing Solutions Full timePosition OverviewAs a Customer Support Specialist, you will be responsible for managing all forms of customer communication, including phone calls, written correspondence, and in-person interactions. Your primary goal will be to troubleshoot inquiries and follow up with clients on unresolved issues.Key ResponsibilitiesAddress customer inquiries via telephone...
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Lead Customer Support Specialist
2 weeks ago
Lenexa, Kansas, United States Grundfos Full timeAre you passionate about delivering exceptional customer service? Join a dynamic and innovative organization where we strive to provide top-notch solutions and continuously improve our offerings. We have an exciting opportunity for you at Grundfos. Position Overview Grundfos USA is on the lookout for a seasoned Customer Support Specialist to become a vital...
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Customer Logistics Support Specialist
2 weeks ago
Lenexa, Kansas, United States Kansas Action for Children Full timeJob Overview:As a Customer Logistics Support Specialist, you will play a crucial role in ensuring effective communication and support for our logistics operations. This position is essential for managing client interactions and facilitating smooth logistics processes.Key Responsibilities:- Handle a high volume of incoming calls from clients regarding...
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Customer Support Specialist
1 week ago
Lenexa, Kansas, United States SF Staffing Solutions Full timePosition OverviewThe role of the Client Relations Representative involves managing all forms of customer communication, whether it be via phone, written correspondence, or face-to-face interactions. This position is essential in addressing inquiries and ensuring customer satisfaction.Key ResponsibilitiesAssist customers with inquiries received through...
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Customer Relations Specialist
7 days ago
Lenexa, Kansas, United States Insight Global Full timeInsight Global is seeking a Customer Relations Specialist to join our dynamic team. This position is essential for managing the customer experience as the primary liaison for designated accounts. The specialist will be responsible for ensuring that customer inquiries and requests are addressed promptly and effectively. This role presents a unique opportunity...
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Client Support Specialist
2 weeks ago
Lenexa, Kansas, United States Geico - Government Employees Insurance Company Full timeClient Support SpecialistLocation: Lenexa, KSCompensation: $20 per hour / $41,000 annuallyAt GEICO, we believe that our growth is driven by the dedication of our team members. If you are someone who enjoys resolving issues and assisting others during challenging times, you may find a rewarding opportunity with us.Key Responsibilities:Provide exceptional...
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Logistics Customer Support Specialist
1 week ago
Lenexa, Kansas, United States Kansas Action for Children Full timeJob OverviewPosition: Logistics Call Center Representative ILocation: Lenexa, KSSchedule: Tuesday - Saturday, 12:00 PM - 8:30 PMKey ResponsibilitiesThe Logistics Call Center Representative I plays a vital role in managing inbound communications with logistics clients and ground logistics operations. The primary duties include:Receiving and processing client...
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Client Support Specialist
1 week ago
Lenexa, Kansas, United States 5 Star Staffing Solutions Full timeJob OverviewWe are seeking a dedicated Client Support Specialist for a prominent organization known for its commitment to excellence over the past five decades. This company fosters a vibrant workplace culture and provides an extensive benefits package.Key ResponsibilitiesHandle incoming customer inquiries via phone and emailEnsure timely responses, monitor...
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Sales Support Specialist
4 days ago
Lenexa, Kansas, United States KGPCo Full timeAbout the RoleWe are seeking a highly motivated and detail-oriented Sales Support Specialist to join our team at KGPCo. As a Sales Support Specialist, you will play a critical role in assisting our sales team in achieving increasing revenue and profit by providing full sales support.Key ResponsibilitiesResearch and Analysis: Conduct thorough research and...
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Laboratory Support Specialist
4 days ago
Lenexa, Kansas, United States Randstad Life Sciences US Full timeJob SummaryWe are seeking a highly organized and detail-oriented Laboratory Support Specialist to join our team at Randstad Life Sciences US. As a Laboratory Support Specialist, you will play a critical role in ensuring the smooth operation of our laboratory functions.Key ResponsibilitiesSpecimen Management: Sort, receive, and process specimens in a timely...
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Customer Relations Specialist IV
2 weeks ago
Lenexa, Kansas, United States Quest Diagnostics Incorporated Full timePosition Overview:As a Customer Relations Specialist IV, you will play a vital role in providing exceptional support to our clients across various regions. Your expertise will be essential in managing inquiries related to test outcomes, supply requests, and general information regarding our services.Key Responsibilities:Respond to client communications with...
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Educational Support Specialist
2 weeks ago
Lenexa, Kansas, United States Shawnee Mission School District Full timePosition Type: Educational Assistants/Support Staff Role Overview: The Shawnee Mission School District is seeking dedicated individuals to join our team as Educational Support Specialists. This role is essential in providing assistance to educators and enhancing the learning experience for students. Key Responsibilities: 1. Collaborate with teachers to...
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Customer Support Associate
2 weeks ago
Lenexa, Kansas, United States Industrial Fumigant Company LLC Full timeCustomer Service RepresentativeJob Category: Customer Service Requisition Number: IFCI504370Job OverviewIndustrial Fumigant Company (IFC) is a leader in providing pest management solutions tailored for the commercial food sector.As a Customer Service Representative, you will operate under the guidance of the Customer Service Manager. Your primary...
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Client Relations and Sales Support Specialist
2 weeks ago
Lenexa, Kansas, United States Aramark Uniform Services Full timePosition Overview: The Client Relations and Sales Support Specialist is tasked with fostering collaborative partnerships with Regional Operations Managers and local clientele, while providing administrative support to enhance account growth. This role is pivotal in driving revenue and profitability through the introduction of new products and services,...
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Senior Customer Support Leader
2 weeks ago
Lenexa, Kansas, United States Grundfos Full timeAre you passionate about customer service? Join a dynamic and innovative organization where we strive to deliver exceptional solutions and continuously enhance our offerings. We are currently looking for a skilled Senior Customer Support Leader to become a vital part of our Industry team at Grundfos. What does the role entail? The Senior Customer Support...
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Executive Support Specialist
6 days ago
Lenexa, Kansas, United States Performance Contracting Group, Inc. Full timeJob SummaryPerformance Contracting Group, Inc. is seeking an experienced Executive Support Specialist to join its Business Development team in Seattle, Washington. This individual will provide high-level administrative support to the Director of Strategic Accounts and Business Development Executives, ensuring the efficient and seamless coordination of...
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Educational Support Specialist
2 weeks ago
Lenexa, Kansas, United States Shawnee Mission School District Full timePosition Type:Paraprofessionals/Paraprofessional Location:Shawnee Mission School District POSITION TITLE:Resource ParaprofessionalDEPARTMENT:Special EducationDAYS SCHEDULED:185 DaysSALARY SCHEDULE:CLAS Range B starting at $16.76 per hourREPORTS TO:Building PrincipalI. GENERAL DESCRIPTIONThe Educational Support Specialist plays a vital role in assisting...
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Customer Service Specialist
6 days ago
Lenexa, Kansas, United States KGP Telecommunications, Inc. Full timeAbout the RoleKGPCo is a leading provider of network solutions and services to Communications Service Providers. As an Account Representative, you will play a critical role in building and maintaining strong relationships with our customers.Key ResponsibilitiesServe as the primary point of contact for assigned customers, providing exceptional customer...
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Customer Service Representative
1 day ago
Lenexa, Kansas, United States Corbion Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Service Representative to join our Corbion team. As a key member of our Customer Service Team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesFacilitate order-related requests and assist sales with order-related...
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Customer Solutions Specialist
2 weeks ago
Lenexa, Kansas, United States Glentel Full timePosition OverviewAs a key member of our team, the Full-Time Sales Associate plays a crucial role in delivering exceptional customer experiences at Glentel. You will be responsible for assisting customers in selecting the best wireless products and services tailored to their individual needs.Your Responsibilities Include:Providing personalized wireless...