Guest Services Supervisor

2 weeks ago


Normal, Illinois, United States Atrium Hospitality Full time

Company:
Atrium Hospitality. Position: Front Office Manager. Employment Type: Full-time.

About Us:
At Atrium Hospitality, we pride ourselves on delivering exceptional service and creating memorable experiences for our guests. We are seeking a dedicated Front Office Manager to lead our front desk team and ensure a seamless guest experience.

Key Responsibilities:
1. Oversee daily front office operations, ensuring high standards of service.
2. Manage and train front desk staff, fostering a collaborative team environment.
3. Address guest inquiries and resolve issues promptly to enhance satisfaction.
4. Implement efficient processes to optimize guest check-in and check-out procedures.
5. Collaborate with other departments to ensure a cohesive guest experience.

Qualifications:
- Proven experience in hotel management or a similar role.
- Strong leadership and communication skills.
- Ability to multitask and work in a fast-paced environment.

Join Us:
If you are passionate about hospitality and have a commitment to excellence, we invite you to explore this opportunity with Atrium Hospitality. Together, we can create unforgettable experiences for our guests.

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