Guest Services Representative

1 week ago


Normal, Illinois, United States Aimbridge Hospitality Full time

Position Overview: We are seeking a dedicated individual to manage front desk operations and provide exceptional service to our guests.

Key Responsibilities:

  • Welcome and assist guests during check-in and check-out processes.
  • Handle guest inquiries and resolve issues promptly and professionally.
  • Maintain accurate records of guest information and transactions.
  • Collaborate with other departments to ensure a seamless guest experience.

Equal Employment Opportunity:

Aimbridge Hospitality is committed to providing equal employment opportunities to all employees and applicants. We prohibit discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Policy Application: This policy applies to all aspects of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.



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