Retail Operations Leader

2 weeks ago

GondrecourtleChâteau, Grand Est, United States Fresh Thyme Market Full time

If you have a sincere passion for enhancing the lives of individuals through healthier choices, consider joining us as we strive to be a reliable source in our communities, providing authentic products at reasonable prices throughout the Midwest. If you are eager to engage in an atmosphere that assists shoppers in discovering genuine, affordable options to support their wellness journey, we invite you to connect with us. Become part of the Fresh Thyme Market Team and embark on YOUR journey.

Benefits of Joining Fresh Thyme

  • Competitive weekly compensation
  • Flexible scheduling options
  • Paid family leave
  • Employee discounts
  • Opportunities for career advancement

.

Are you enthusiastic about the grocery retail sector and organic offerings? Are you a dynamic leader? If you are ready to become part of one of the rapidly expanding companies in the grocery industry, Fresh Thyme Farmers Market is the right fit for you. Our distinctive business model, fast-paced growth, culture of promoting from within, and exceptional benefits make Fresh Thyme an outstanding employer in the grocery sector. Your career can flourish at Fresh Thyme, just as many others have since our inception.

Role Overview

The Retail Operations Leader is accountable for all facets of store management and strategic planning, including events, promotional materials, execution, and assessment to ensure optimal sales performance, effective cost management, and efficient labor utilization. This role is essential in guaranteeing a positive shopping experience for customers and a supportive work environment for staff, adhering to all procedural guidelines.

Key Responsibilities

  • Collaborate with all departments to ensure seamless store operations.
  • Prepare weekly sales and labor forecasts, execute plans, and consistently meet budgeted payroll targets.
  • Supervise department managers to ensure accountability for their departments, including hiring practices, scheduling, and labor cost management.
  • Recruit, develop, evaluate, and oversee Department Managers and staff.
  • Manage departmental schedules to remain within budgeted payroll percentages.
  • Oversee store financials and demonstrate a thorough understanding of the Profit & Loss (P&L) Statement.
  • Analyze financial statements and utilize them in daily business operations.
  • Ensure store cleanliness and sanitation comply with local regulations and best practices.
  • Maintain a safe working environment for employees, vendors, and customers.
  • Manage cash flow for the store, approving all expenses prior to occurrence.
  • Initiate weekly communications with support department directors to share business information.
  • Ensure all store expenses receive appropriate approvals before processing.
  • Conduct monthly inventory counts, ensuring all deadlines are met and the store is prepared for inventory.
  • Address customer concerns, personnel matters, and policy violations effectively.
  • Coordinate all store events, including executing promotional merchandising plans and marketing initiatives.
  • Oversee merchandising, loss prevention, and store presentation.
  • Anticipate business fluctuations and respond proactively to challenges.
  • Maintain a high level of product knowledge and preparation.
  • Regularly inspect departments to ensure organization and cleanliness.
  • Perform other duties as assigned.

Qualifications

A bachelor's degree or equivalent experience is preferred. A minimum of 6 years of professional experience is required, with 5-7 years of grocery retail experience in store operations and merchandising processes preferred. Experience in the natural foods sector is advantageous.

Skills and Abilities

  • Commitment to delivering exceptional customer service.
  • Ability to thrive in a dynamic, high-volume retail environment while collaborating with a cross-functional team.
  • Initiative to address problems as they arise.
  • Flexibility to adapt to various situations.
  • Strong attention to detail with the ability to prioritize tasks and meet deadlines.
  • Excellent written and verbal communication skills.
  • Proficiency in MS Office applications, including Outlook, Word, and Excel.
  • Strong organizational skills and the ability to multitask effectively.
  • Capability to lead and contribute to team objectives.
  • Willingness to work varied hours as needed.
  • Familiarity with health department regulations relevant to grocery retail.
  • Strong planning and execution skills.
  • Proven ability to enhance staff performance through motivation and clear expectations.
  • Competence in analyzing financial statements and developing action plans.
  • Adaptability to the evolving retail landscape while working collaboratively.
  • Proactive approach to problem-solving and decision-making.

Physical Requirements

This role involves various physical demands, including standing, walking, and lifting. Candidates should be prepared for a dynamic work environment.

Environmental Conditions

The position may involve exposure to varying temperatures and requires the use of ventilation and exhaust systems.

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