Retail Operations Supervisor

2 weeks ago

GondrecourtleChâteau, Grand Est, United States Central Network Retail Group Full time

Position Overview:

The Retail Operations Supervisor is a pivotal role within our organization, responsible for ensuring exceptional customer experiences while leading a team of associates. This position encompasses the overall management of store operations during the absence of senior management, focusing on fostering a culture of excellence and operational efficiency.

Key Responsibilities:

  • Customer Service Excellence: Uphold and promote company values, ensuring that all associates are aligned with store expectations and delivering outstanding service to our customers.
  • Team Leadership: Inspire and motivate team members, providing guidance and support to enhance their performance and engagement.
  • Operational Management: Oversee daily operations, including inventory management, merchandising, and compliance with company policies and procedures.
  • Training and Development: Facilitate training for new associates, equipping them with essential product knowledge and customer service skills.
  • Safety and Compliance: Maintain a safe working environment by adhering to safety protocols and conducting regular inspections of equipment and facilities.

Qualifications:

The ideal candidate will possess strong leadership and problem-solving abilities, with excellent communication skills to effectively interact with customers and team members. A keen understanding of retail operations and a commitment to fostering a positive team environment are essential. Candidates should be detail-oriented, capable of managing multiple tasks in a fast-paced setting, and willing to work flexible hours, including weekends and holidays.

This position is classified as hourly and is eligible for overtime. While there may be opportunities for advancement within the company, this role does not guarantee career progression.

Equal Opportunity Employer: Central Network Retail Group, LLC is committed to providing equal employment opportunities to all qualified individuals, including those with disabilities. Reasonable accommodations may be requested as needed.

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