Bilingual Case Management Supervisor

2 weeks ago


Glen Allen, Virginia, United States EnCircle Full time

Position Overview:
EnCircle's Transitional Foster Care initiative operates within our Immigration and Refugee Services sector. This program collaborates with Lutheran Immigration and Refugee Services (LIRS) to support unaccompanied minors under the care of the Office of Refugee Resettlement, who are currently placed with foster families. Our services are available every day of the year, requiring adaptability to ongoing policy adjustments from funding sources. The key role of this position involves overseeing case management and ensuring safe and timely release services while supervising the activities of other case managers.

Key Responsibilities:

  • Oversee the coordination of case management and safe release services, including training new case managers and supervising their performance.
  • Guarantee that all youth under your supervision receive essential services, including mental health, medical, recreational, educational, and other supportive services, in line with program expectations.
  • Conduct assessments, develop service and treatment plans, and maintain progress notes and incident reports in a timely manner.
  • Provide effective supervision to Case Managers, ensuring adherence to child welfare standards and best practices.
  • Keep accurate and updated records on foster children, meeting both contractual obligations and internal documentation standards.
  • Engage actively in weekly meetings with the clinical team and stakeholders.
  • Facilitate ongoing education and support for foster parents.
  • Meet regularly with your supervisor to discuss case plans, evaluate client progress, and address any concerns.
  • Schedule monthly meetings with foster parents and children to discuss service delivery and address any issues.
  • Provide translation services for both written and verbal communications for clients and staff.
  • Maintain effective communication with community organizations involved in service delivery.
  • Participate in training sessions and apply new knowledge to enhance case management services.
  • Build collaborative relationships with community resources and refer Case Managers and families for additional support as needed.
  • Adhere to all relevant federal, state, program, and agency regulations.

Qualifications:

  • Master's degree in behavioral sciences, human services, or social services with at least one year of supervisory and case management experience with children and families, or a Bachelor's degree with a minimum of three years of relevant experience.
  • Experience working with refugee and/or immigrant populations is highly preferred.
  • Bilingual proficiency in English and Spanish is required.
  • Demonstrated maturity, sound judgment, and cultural sensitivity.
  • Strong verbal and written communication skills.
  • Successful completion of a criminal history background check is mandatory.
  • Availability for 24-hour client support as needed.

Benefits:
EnCircle offers a competitive salary starting at $64,000 along with a comprehensive benefits package that includes health, dental, and vision insurance, 401(k) matching, educational assistance, generous paid time off, and more.



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