Care Management Support Manager

2 weeks ago

Glen Allen, Virginia, United States CenterWell Home Health Full time
Join a dedicated team focused on enhancing health outcomes

CenterWell Home Health is in search of a Manager of Care Management Support to oversee the administration of care management services. This role is pivotal in ensuring the well-being of our members through effective resource management and support.

  • Facilitates the assessment and evaluation of members' health needs, guiding them and their families to appropriate resources for optimal wellness.
  • Responsible for strategic decision-making regarding resource allocation and operational tactics, requiring collaboration across various departments.
  • Conducts regular briefings and meetings, maintaining consistent communication with other management personnel.
  • Reviews and adjusts processes to ensure compliance with contractual obligations.
  • Provides continuous coaching and constructive feedback to enhance team performance and competency.
  • Stays informed about Medicaid benefits and services relevant to our members.
  • Operates independently while also collaborating with a team to achieve objectives.
  • Applies advanced technical knowledge to address moderately complex challenges, determining the best approach and resources needed.

Utilize your expertise to drive positive change

Required Qualifications

  • Must reside within Virginia or within a 40-mile radius of the state.
  • Bachelor's degree required.
  • A minimum of three years of professional experience in care management, particularly in addressing healthcare needs for Medicaid and/or Medicare members.
  • At least two years of experience in a management or supervisory role.
  • Proficient in Microsoft Office Suite, including Word, Excel, and PowerPoint.
  • Strong analytical skills with the ability to interpret data trends.
  • Experience in business consulting or operational leadership.
  • Excellent organizational and communication skills, with the ability to conduct meetings effectively.
  • Familiarity with electronic medical records and various information applications.
  • Exceptional interpersonal skills, capable of building rapport with both internal and external stakeholders.
  • This position involves direct interaction with patients and requires participation in health screening programs.
  • Willingness to travel as necessary.
  • A valid driver's license and proof of vehicle insurance are required.

Preferred Qualifications

  • Master's degree preferred.
  • Experience with Long-Term Services and Supports (LTSS) populations or in managed care.
  • Five or more years of supervisory experience.
  • Knowledge of community health resources and social service agencies.
  • Bilingual candidates are encouraged to apply.

Additional Information

  • Workstyle: This position is remote but requires travel.
  • Travel: Up to 25% for collaboration and field interactions.
  • Workdays and Hours: Monday to Friday; standard business hours.
  • Language Proficiency Testing: Candidates may be required to undergo language proficiency assessments.

Internet Requirements for Remote Work

To ensure effective remote work, candidates must have a reliable internet connection meeting specified criteria.

Interview Process

Our hiring process includes the use of technology to facilitate interviews, allowing for flexibility in scheduling.

Scheduled Weekly Hours

40

Compensation

The salary range reflects a good faith estimate for full-time employment, with potential for bonuses based on performance.

Benefits Overview

CenterWell Home Health offers a comprehensive benefits package designed to support overall well-being, including medical, dental, and vision coverage, retirement plans, and various paid time off options.
About CenterWell Home Health

CenterWell Home Health is dedicated to improving health outcomes for our members through quality care and support services.

Equal Opportunity Employer

CenterWell Home Health is committed to diversity and inclusion in the workplace, ensuring equal opportunities for all candidates.

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