Customer Support Specialist

1 day ago


Holtsville, New York, United States Collabera Full time
Job Description

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Technical Support Specialist. As a key member of our support team, you will be responsible for providing exceptional assistance to customers throughout the inventory process.

Key Responsibilities:

  • Assist customers with questions about setting up and operating our equipment for successful inventory management.
  • Coordinate internal operational activities to ensure timely processing of orders and requests.
  • Prepare and enter client information and requests into our database to document customer interactions and resolutions.
  • Work under close supervision to answer questions about company products and services.
  • Direct callers to relevant resources and escalate complex questions to senior representatives.

Requirements:

  • High School Diploma and college background required.
  • Light IT background preferred.
  • Prior customer service experience is essential.
  • Excellent communication skills.
  • Computer literacy, with exposure to Windows environment.
  • Previous remote work experience is a plus.

Training and Development:

We offer 20 hours of paid training, with sessions held from 10:00 AM to 2:00 PM EST. Our training program is designed to equip you with the skills and knowledge needed to excel in this role.

What We Offer:

As a Customer Technical Support Specialist, you will have the opportunity to work with a dynamic team, develop your skills, and contribute to the success of our organization.



  • Holtsville, New York, United States Collabera Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Technical Support Specialist. In this role, you will provide exceptional support to our clients throughout the inventory process, ensuring timely and efficient resolution of their queries and concerns.Key ResponsibilitiesAssist customers with their...


  • Holtsville, New York, United States Collabera Full time

    Job SummaryWe are seeking a highly skilled Customer Support Specialist to join our team at Collabera. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide timely and effective support to customers via phone, email, and chat.Assist customers...


  • Holtsville, New York, United States Collabera Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Technical Support Specialist. In this role, you will provide exceptional support to our clients throughout the inventory process, ensuring timely and efficient resolution of their queries and concerns.Key ResponsibilitiesAssist customers with their...


  • Holtsville, New York, United States Collabera Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Technical Support Specialist. In this role, you will provide exceptional support to our clients throughout the inventory process, ensuring their needs are met and their expectations are exceeded.Key ResponsibilitiesAssist clients with questions and...


  • Holtsville, New York, United States Collabera Full time

    Job Title: Customer Support RepresentativeWe are seeking a highly skilled Customer Support Representative to join our team at Collabera. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our clients, ensuring their satisfaction and loyalty.Job Summary:The Customer Support Representative will be...


  • Holtsville, New York, United States Collabera Full time

    Job SummaryWe are seeking a highly skilled Customer Support Representative to join our team at Collabera. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our clients throughout the inventory process.Key ResponsibilitiesProvide timely and effective assistance to customers during all phases of the...


  • Holtsville, New York, United States Sciolex Corporation Full time

    Job DescriptionOverviewSciolex Corporation is a rapidly expanding defense contractor dedicated to delivering exceptional service to the U.S. Government. Our primary offerings encompass systems engineering technical guidance, technical assistance, and administrative support. Since our inception as a Service Disabled, Veteran Owned Small Business, we have...


  • Holtsville, New York, United States Topaz Lighting Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Sales Assistant to join our team at Topaz Lighting. As a Sales Assistant, you will play a critical role in supporting our sales team by providing exceptional customer service, managing customer relationships, and maintaining accurate records.Key ResponsibilitiesProvide timely and effective...


  • Holtsville, New York, United States Collabera Full time

    Job Summary:We are seeking a highly skilled and customer-focused individual to join our team as a Customer Technical Support Specialist. As a key member of our operations team, you will be responsible for providing exceptional support to our customers throughout the inventory process.Key Responsibilities:Provide timely and effective assistance to customers...


  • Holtsville, New York, United States TCP Analytical Full time

    Job SummaryTangram Chemical, a leading provider of high-purity inorganic chemicals and custom chemical services, is seeking a highly skilled Production Coordinator to join our team in Holtsville, NY.Key ResponsibilitiesSupply Chain Management: Coordinate and monitor supply chain operations to ensure timely delivery of raw materials and finished...


  • Holtsville, New York, United States Compass Group, North America Full time

    Job SummaryWe are seeking a skilled Food Service Worker to join our team at Compass Group, North America. As a key member of our culinary team, you will be responsible for preparing, presenting, and serving food to our customers.Key ResponsibilitiesPrepare ingredients for menu items, including washing, peeling, cutting, and seeding fruits and...


  • Holtsville, New York, United States ABBTECH Full time

    Position Title: Administrative Operations TechnicianJob Type: Full TimeLocation: OnsiteCompensation: $27.00 per HourThe salary mentioned reflects the anticipated range for this role; however, final compensation will be determined based on various factors including job responsibilities, candidate qualifications, and current market trends.Role Overview:The...


  • Holtsville, New York, United States DJT Development Full time

    Electrical Systems SpecialistWe are seeking a skilled Electrical Systems Specialist to join our team at DJT Development. As an Electrical Systems Specialist, you will be responsible for installing, maintaining, and repairing electrical systems in residential and commercial properties.Key Responsibilities:Install and maintain electrical wiring, outlets, and...


  • Holtsville, New York, United States METRO PHYSICAL & AQUATIC THERAPY Full time

    Job OverviewMetro Physical & Aquatic Therapy is a leading multidisciplinary organization that provides a wide range of services including Physical, Occupational, Speech Therapy, Massage, and Acupuncture. We are committed to fostering a supportive environment that nurtures strong relationships among our staff, patients, and the community. Our mission is to...


  • Holtsville, New York, United States Zebra Full time

    About the RoleZebra is seeking a highly skilled Procurement Specialist to join our team. As a key member of our procurement organization, you will be responsible for sourcing and procuring goods and services to support our business goals.Key ResponsibilitiesDevelop and execute strategic sourcing plans to meet business requirementsManage complex procurement...


  • Holtsville, New York, United States Topaz Lighting Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Sales Assistant to join our team at Topaz Lighting. As a Sales Assistant, you will play a critical role in supporting our sales team by providing exceptional customer service, managing customer relationships, and maintaining accurate records.Key ResponsibilitiesProvide timely and effective...


  • Holtsville, New York, United States Collabera Full time

    Job Title: Customer Support RepresentativeWe are seeking a highly skilled Customer Support Representative to join our team at Collabera. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our clients, ensuring their satisfaction and loyalty.Job Summary:The Customer Support Representative will be...


  • Holtsville, New York, United States Collabera Full time

    Job Title: Customer Support RepresentativeWe are seeking a highly skilled Customer Support Representative to join our team at Collabera. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our clients, ensuring their satisfaction and loyalty.Job Summary:The Customer Support Representative will be...


  • Holtsville, New York, United States Collabera Full time

    Job Title: Customer Support RepresentativeWe are seeking a highly skilled Customer Support Representative to join our team at Collabera. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our clients, ensuring their needs are met and exceeded.Job Summary:The Customer Support Representative will be...


  • Holtsville, New York, United States Collabera Full time

    Job SummaryWe are seeking a highly skilled Customer Support Representative to join our team at Collabera. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our clients, ensuring their satisfaction and loyalty.Key ResponsibilitiesProvide timely and effective support to customers throughout the inventory...