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Sales Representative

2 months ago

Longview, Texas, United States Conn's HomePlus Full time

Sales Associate Job Overview

Position Summary: The Sales Associate plays a crucial role in driving product awareness and financing options through exceptional customer interaction. This position involves guiding customers through their purchasing journey by providing tailored solutions to meet their specific needs. Sales Associates collaborate with store teams to ensure a seamless shopping experience while achieving store performance objectives.

Core Responsibilities:

  • Offer personalized assistance to customers throughout the purchasing process, including payment and delivery arrangements.
  • Conduct daily outreach via phone to both existing and prospective customers.
  • Generate new sales opportunities through business services.
  • Foster a collaborative team environment by supporting colleagues.
  • Assist in product merchandising and store layout.
  • Stay informed about current inventory and promotional offers.
  • Work with partners to address and resolve customer inquiries.
  • Create and maintain effective sales materials and product knowledge.
  • Achieve sales targets and key performance indicators.
  • Uphold confidentiality and adhere to company policies.
  • Maximize sales potential and promote services during customer interactions.
  • Perform all job responsibilities with integrity and transparency.
  • Follow established company procedures for transactions.

Qualifications:

  • Basic literacy and numeracy skills.
  • High School Diploma, GED, or equivalent certification.

Preferred Qualifications:

  • Experience in appliance, furniture, or electronics sales.
  • Background in customer service.
  • Prior experience in a retail setting.

Skills & Competencies:

  • Excellent interpersonal and communication abilities.
  • Self-driven and goal-oriented.
  • Friendly and approachable demeanor.
  • Ability to effectively convey product advantages.
  • Strong multitasking and prioritization skills.
  • Professional appearance and representation of the company.
  • Effective follow-up and negotiation capabilities.
  • Proficient in overcoming objections and influencing customer decisions.
  • Adaptable to evolving technology requirements.
  • Ability to work independently as well as collaboratively.
  • Open to coaching and constructive feedback.
  • Flexibility to work varied schedules.

Work Environment:

  • Position is based in a retail store setting.
  • Physical demands include standing, lifting, and utilizing technological equipment.

Company Overview:

Conn's HomePlus is committed to being an equal opportunity employer. We strive to deliver outstanding customer service while promoting high-quality products.