Revenue Cycle Billing Specialist

2 weeks ago

Chicago, Illinois, United States The University Of Chicago Full time
Accounts Receivable Representative

Location: Chicago, IL

Employment Type: Full time

Department Overview

The Biological Sciences Division (BSD) collaborates with the University of Chicago Medical Center (UCMC) under a unified leadership structure, representing the largest segment of the University’s budget. The Medical Center operates as a substantial entity, overseeing a variety of clinical services and academic programs.

The University of Chicago Practice Plan (UCPP) is dedicated to supporting the clinical operations of nearly 850 active faculty members, ensuring efficient billing services for medical practices and managing accounts receivable processes for BSD departments.

Position Summary:

The role involves supporting the revenue cycle team by executing various routine billing tasks related to physician services. This includes effective communication with departments, patients, payers, and external organizations to gather essential information for claims processing, cash collection, and accounts receivable reduction.

Key Responsibilities:
  • Investigate missing payments through invoices routed to the system by follow-up personnel.
  • Understand the cash receivables workflow.
  • Familiarize with payment posting procedures within the billing system.
  • Access insurance portals to analyze payment and denial information.
  • Engage with insurance vendors to trace or reissue misdirected checks.
  • Update payment information with insurance providers.
  • Identify and rectify potential payment posting discrepancies.
  • Ensure timely and accurate posting of all eligible payments received.
  • Conduct inquiries related to patient and insurance for various revenue cycle functions.
  • Perform activities to resolve account balances.
  • Make follow-up calls to insurance payers as necessary.
  • Collaborate with IT to address electronic data interchange (EDI) file load issues.
  • Communicate with revenue cycle specialists regarding required medical records and billing data.
  • Execute daily payment batch reconciliations and manage account updates within the billing system.
  • Follow up with payers and vendor websites to gather necessary documentation.
  • Assist in project-related tasks and the development and review of operational procedures.
  • Correspond with internal and external parties to secure appropriate documentation.
Required Skills and Competencies:
  • Ability to prioritize tasks effectively as part of a team.
  • Strong communication skills, demonstrating clarity and professionalism.
  • Capacity to work under supervision while identifying task priorities.
  • Problem-solving skills with the ability to address conflicts appropriately.
  • Effective negotiation and interpersonal communication abilities.
  • Understanding of medical terminology and documentation.
  • Proficiency in managing multiple tasks simultaneously in a professional manner.
  • Ability to independently resolve issues with minimal guidance.
Qualifications:

Education:

  • High School Diploma is mandatory.

Experience:

  • Prior experience in physician billing is essential.
  • Experience with Epic software is preferred.
  • Familiarity with electronic medical records systems is advantageous.
  • Knowledge of diagnosis and CPT coding terminology is required.
  • Experience with third-party payer regulations is necessary.
  • Certification in medical terminology is a plus.

Technical Skills:

  • Proficient in PC usage and MS Office applications (Word and Excel).
  • Effective communication skills in English, both written and verbal.
  • Ability to utilize or learn various software applications related to the position.
Work Environment:

Office setting.

Compensation:

Hourly Rate: $30.83

Application Requirements:
  • Resume (mandatory)
  • Cover Letter (mandatory)

Documents must be uploaded through the designated application portal.

Benefits:

Eligibility for benefits is confirmed.

Compliance:

Adherence to the University’s Covid-19 vaccination policy is not required.

Union Information:

Local 743, I.B.T. Clerical.

About the University:

The University of Chicago is a prestigious urban research institution committed to fostering innovative thinking and rigorous inquiry since 1890.

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