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Revenue Cycle Billing Specialist
2 months ago
Location: Chicago, IL
Employment Type: Full time
Department OverviewThe Biological Sciences Division (BSD) collaborates with the University of Chicago Medical Center (UCMC) under a unified leadership structure, forming the largest segment of the University and representing a significant portion of its financial resources. The Medical Center, a $1.3 billion entity, encompasses a wide array of services including physician, hospital, and clinic operations. The BSD is home to the Pritzker School of Medicine and numerous academic units, degree committees, and research institutions, situated on the main campus in Hyde Park.
The University of Chicago Practice Plan (UCPP) facilitates the clinical endeavors of nearly 850 active faculty members, while the University of Chicago Physicians' Group (UCPG) oversees billing operations for medical services rendered by University physicians, managing accounts receivable processes for BSD departments.
Position Summary:The role involves supporting the revenue cycle team by executing various routine tasks related to physician revenue cycle billing. This includes effective communication and collaboration with the University, UCM departments, patients, payers, and external entities to gather essential information for claims processing, cash collection, and accounts receivable reduction.
Key Responsibilities:- Investigate missing payments through invoices directed to Epic Work Queues.
- Comprehend the cash receivables workflow.
- Understand payment posting procedures within the Epic System.
- Utilize insurance portals to analyze payment and denial information.
- Engage with insurance vendors to track or reissue incorrectly sent checks.
- Update payment details with insurance providers.
- Identify and rectify potential payment posting discrepancies.
- Ensure timely and accurate posting of all eligible payments received.
- Conduct inquiries related to patients and insurance for various revenue cycle functions.
- Perform activities necessary to resolve account balances.
- Make follow-up calls to insurance payers.
- Collaborate with IT to address EDI file loading issues.
- Communicate with revenue cycle specialists regarding required medical records and billing data.
- Execute daily payment batch reconciliations and manage account updates within the billing system.
- Follow up with payers and vendor websites to secure necessary documentation.
- Assist in project-related tasks and in the formulation, coordination, and review of procedures.
- Correspond with internal and external parties to gather relevant documentation.
- Ability to work collaboratively with staff to identify priorities.
- Strong communication skills, demonstrating clarity, tact, and courtesy.
- Capacity to work under supervision to establish and articulate work task priorities.
- Proficiency in recognizing and addressing problems and conflicts.
- Effective negotiation and interpersonal communication skills.
- Understanding of medical terminology and documentation.
- Aptitude for managing multiple tasks competently and professionally.
- Problem-solving skills with minimal direction.
Education:
- High School Diploma is mandatory.
Experience:
- Prior experience in physician billing is essential.
- Experience with Epic systems is preferred.
- Familiarity with electronic medical records systems is advantageous.
- Knowledge of diagnosis and CPT coding terminology is required.
- Experience with third-party payer regulations is necessary.
- Certification in medical terminology is a plus.
Technical Skills:
- Proficient in PC usage and MS Office (Word and Excel).
- Effective communication skills in English, both written and verbal.
- Ability to utilize or learn various software applications relevant to the position.
Office setting.
Compensation:Hourly Rate: $30.83
Application Requirements:- Resume (mandatory)
- Cover Letter (mandatory)
Documents must be uploaded through the designated application section.
Benefits:Eligibility for benefits is confirmed.
Compliance:No Covid-19 vaccination requirement.
Additional Information:The University of Chicago is committed to fostering a diverse and inclusive workplace, and we encourage applications from individuals of all backgrounds. All employment offers are contingent upon a background check, which includes a review of conviction history.
About The University of Chicago:An urban research institution established in 1890, the University of Chicago promotes free inquiry and attracts scholars from around the globe, fostering innovative ideas that challenge conventional thinking.
