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Revenue Cycle Billing Specialist

2 months ago

Chicago, Illinois, United States The University Of Chicago Full time
Accounts Receivable Representative

Location: Chicago, IL

Employment Type: Full time

Department Overview

The Biological Sciences Division (BSD) collaborates with the University of Chicago Medical Center (UCMC) under a unified leadership structure, representing the largest segment of the University, which constitutes 60% of its annual financial resources. The Medical Center operates as a substantial entity with a budget of $1.3 billion, encompassing all clinical services including physician, hospital, and clinic operations. The BSD is home to the Pritzker School of Medicine and numerous academic units, research centers, and institutes, situated on the main campus in Hyde Park.

The University of Chicago Practice Plan (UCPP) is dedicated to supporting the clinical functions of nearly 850 active faculty members at the University. The University of Chicago Physicians' Group (UCPG) is responsible for the billing services associated with medical services rendered by University physicians, overseeing the accounts receivable collection and reporting for BSD departments.

Position Summary:

The role involves supporting the revenue cycle team by executing various tasks related to physician revenue cycle billing. This includes effective communication and collaboration with University departments, patients, payers, and external organizations to gather essential information for claims processing, cash collection, and accounts receivable reduction.

Key Responsibilities:
  • Investigate missing payments through invoices directed to Epic Workqueues.
  • Comprehend the cash receivables workflow.
  • Understand the payment posting procedures within the Epic System.
  • Utilize insurance portals to analyze payment and denial information.
  • Reach out to insurance vendors to track or reissue incorrectly sent checks.
  • Update payment information with insurance providers.
  • Identify and rectify potential payment posting discrepancies.
  • Ensure timely and accurate posting of all eligible payments received.
  • Conduct inquiries for patients and insurance regarding various revenue cycle functions.
  • Engage in revenue cycle activities to address account balances.
  • Make follow-up calls to insurance payers.
  • Collaborate with IT to resolve EDI file loading issues.
  • Coordinate with revenue cycle experts for necessary medical records and billing data.
  • Perform daily payment batch reconciliations and manage account updates within the billing system.
  • Follow up with payers and vendor websites to acquire documentation.
  • Assist in project-related tasks and in the development and review of procedures.
  • Communicate with internal and external stakeholders to secure appropriate documentation.
Required Skills and Competencies:
  • Ability to prioritize tasks effectively as part of a team.
  • Strong communication skills with clarity and professionalism.
  • Capability to work under supervision to identify and articulate task priorities.
  • Problem-solving skills to recognize and address issues independently.
  • Ability to manage interpersonal communications with diplomacy.
  • Understanding of medical terminology and documentation.
  • Competence in handling multiple tasks efficiently and professionally.
Qualifications:

Education:

  • High School Diploma is mandatory.

Experience:

  • Prior experience in physician billing is essential.
  • Experience with Epic is preferred.
  • Familiarity with electronic medical records systems is advantageous.
  • Knowledge of diagnosis and CPT coding terminology is required.
  • Experience with third-party payer regulations is necessary.
  • Certification in medical terminology is preferred.

Technical Skills:

  • Proficiency in PC usage and MS Office (Word and Excel) is required.
  • Effective communication skills in English, both verbal and written, are necessary.
  • Ability to utilize or learn various software applications related to the position is required.
Working Environment:
  • Office setting.
Compensation:
  • $30.83 per hour
Application Requirements:
  • Resume (mandatory)
  • Cover Letter (mandatory)

All application documents must be uploaded through the designated application portal.

Benefits:

Eligible for benefits.

Compliance:

Adherence to University Covid-19 vaccination requirements is not mandatory.

Work Schedule:

40 hours per week.

Union Affiliation:

024- Local 743, I.B.T. Clerical

Job Classification:

Non-exempt position.

Background Check:

All employment offers are contingent upon a background check.

About The University of Chicago:

The University of Chicago is a prestigious urban research institution that has been at the forefront of innovative thinking since 1890, fostering an environment of free inquiry and diverse perspectives.