Engagement Coordinator
2 weeks ago
The Community Manager plays a pivotal role in the effective management of our conference center, lounge, and amenity areas. This position requires a collaborative spirit, working closely with the Property Management team to ensure seamless operations and exceptional tenant experiences.
Key Responsibilities- Manage daily operations of the conference center, lounge, and amenity spaces, including an outdoor terrace.
- Coordinate with the Property Management team to plan and execute meetings, including food and beverage services, room setups, and audiovisual needs.
- Welcome guests to the amenity floor and spearhead the planning and execution of engaging programs and events for tenants, with support from the corporate team.
- Maintain a visible presence in common areas, ensuring they are presentable and functional, while promptly addressing any maintenance issues.
- Collaborate with Property Management to design and implement creative tenant engagement initiatives.
- Oversee the tenant engagement budget, ensuring effective allocation of resources.
- Communicate building events and offerings through various channels in collaboration with Property Management.
- Create promotional materials to enhance visibility of amenity spaces and services.
- Manage social media platforms to promote property amenities and programs.
- Facilitate the booking and rental of meeting spaces, including payment processing.
- Develop regular content for the tenant app to keep residents informed and engaged.
- Build and maintain relationships with third-party vendors to enrich tenant experiences.
- Track utilization and activity data to prepare monthly reports and summaries.
- Gather feedback from tenants post-events to drive continuous improvement.
- Strong organizational and multitasking skills.
- Excellent problem-solving abilities.
- Up-to-date knowledge of industry trends.
- Exceptional verbal and written communication skills.
- Proficiency in Microsoft Office Suite.
- Proactive approach to anticipating business needs.
- Commitment to high standards of integrity and ethical conduct.
- Outstanding customer service skills.
- Strong time management capabilities.
- Reliability and punctuality.
- Preferred: Bachelor’s degree; however, relevant hospitality and event experience will be considered.
- Minimum of 2 years in event planning or 5 years in hospitality, or a degree in Hospitality, Marketing, or Communications.
Equal Opportunity Employer: We are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
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