Customer Service Representative
2 weeks ago
BLISS Car Wash is seeking energetic and enthusiastic individuals to join our team as Customer Service Representatives. We are committed to providing exceptional customer experiences and delivering top-notch car wash services.
As a Customer Service Representative, you will be the face of BLISS, interacting with guests and ensuring their satisfaction throughout their visit. You will play a vital role in promoting our various car wash packages and memberships, guiding customers through our offerings, and processing transactions efficiently.
Responsibilities:- Greet guests warmly and create a positive first impression.
- Educate guests about our single washes, upgrades, and membership options.
- Effectively sell BLISS Monthly Unlimited Wash Memberships and Single Wash Packages.
- Process payments accurately and efficiently.
- Ensure vehicles are safely and correctly loaded onto the conveyor system.
- Prepare vehicles for washing according to company guidelines.
- Conduct quality control checks to ensure all vehicles meet BLISS cleanliness standards.
- Provide outstanding customer service to create a memorable experience for every guest.
- Maintain a clean and organized work area.
- Perform after-hours site cleaning tasks as scheduled, including equipment maintenance and general upkeep.
- Adhere to company safety protocols and maintain a professional appearance.
- Collaborate effectively with team members to ensure smooth operations.
While experience in the car wash, retail, or guest service industries is preferred, it is not required. We value strong communication skills, a positive attitude, and a commitment to providing exceptional customer experiences.
Ideal candidates possess:
- A genuine passion for delivering outstanding customer service.
- Excellent communication and interpersonal skills.
- The ability to work effectively in a fast-paced environment.
- Strong problem-solving and decision-making abilities.
- A team-oriented mindset and willingness to learn.
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