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Customer Service Representative

2 months ago

Covina, California, United States Covina Corral Inc dba Golden Corral Full time
Job Summary

We are seeking a friendly and energetic Customer Service Representative to join our team at Covina Corral Inc dba Golden Corral. As a key member of our front-of-house staff, you will be responsible for providing exceptional guest service and ensuring a positive dining experience for our customers.

Key Responsibilities
  • Guest Service: Greet guests as they enter the restaurant, offer a sincere and personal invitation to return, and provide assistance to guests who may need help.
  • Payment Processing: Handle payments accurately and efficiently, and process GC On the Go To-Go orders.
  • Cleanliness and Organization: Maintain organization and cleanliness at the vestibule, host/cashier station, and surrounding areas, and ensure the buffet is set up properly and labels are correct.
  • Operational Excellence: Inform the Manager when the money in the drawer needs to be taken to the safe, and ensure drawer balances with daily paperwork.
Requirements
  • Excellent Communication Skills: Ability to communicate effectively with guests and team members.
  • Attention to Detail: Ability to maintain a clean and organized workspace, and ensure accuracy in payment processing.
  • Teamwork: Ability to work collaboratively with the team to provide exceptional guest service.