Field Operations Technician
4 days ago
Lumen is a leading provider of communication and technology services. We connect people, data, and applications, enabling businesses to grow and thrive in a rapidly changing world.
The RoleWe are seeking a highly skilled Field Operations Technician to join our team. As a Field Operations Technician, you will be responsible for installing, maintaining, and repairing our network infrastructure, ensuring that our customers receive the highest level of service.
Key Responsibilities- Install and maintain network equipment, including fiber optic transmission equipment, lightwave multiplexing equipment, and AC and DC power equipment.
- Assist in the installation, provisioning, testing, and maintenance of DS0 thru OC192 services.
- Troubleshoot network equipment, remove and replace defective modules, and track spares and ensure repair.
- Monitor and locate routes, and assist in executing restoration in the event of a service interruption.
- Perform preventive/scheduled maintenance and inspections on equipment and critical infrastructure, including HVAC systems, high-voltage electrical systems, and DC power plants.
- High School Diploma or GED, or up to 2 years of relevant job experience, including 1+ years of network monitoring, installation, or maintenance/repair.
- Entry-level technician with experience and/or knowledge of at least one of the four major technician disciplines: Transmission (DS1/DS3/SONET), Switching (circuit-switching/SS7), TCP/IP (routers/higher-layer protocols), and Outside Plant (Fiber locating, OTDR, Mass Fusion Splicing, etc.).
- Knowledge of locating fiber optic cable, right-of-way, and As-Builts.
- Ability to maintain site security and cleanliness.
- Proficiency in PC skills and Microsoft Windows and Office applications.
- Ability to quickly learn corporate databases.
- Valid driver's license.
- Ability to sit, climb, balance, stoop, kneel, crouch, and crawl; lift 50 lbs.; work in all weather conditions.
- 2+ years of relevant job experience.
- Attention to detail with good organizational capabilities.
- Ability to prioritize with good time management skills.
Lumen offers a comprehensive benefits package, including health, life, and voluntary lifestyle benefits, as well as opportunities for professional growth and development.
Equal Employment OpportunitiesLumen is an equal employment opportunity employer and welcomes applications from diverse candidates.
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