Skilled Heavy Machinery Field Technician

5 days ago


Roanoke, Virginia, United States Earthborne, Inc. Full time

Earthborne, Inc. has been a trusted distributor for leading brands such as JCB, Rayco, and Morbark, delivering exceptional products and services in the construction and forestry sectors since 1976.

With a surge in demand, we are looking for Field Service Technicians who thrive on travel. These roles will primarily operate from Warrington, PA, with the majority of time spent in the field, often traveling to various locations across the country for extended periods as needed to meet job obligations. Our clientele is predominantly situated east of the Mississippi River.

Your training will be conducted on a personalized basis in the field by an experienced technician, ensuring you gain the necessary skills to excel in this role. All travel expenses incurred will be covered by the company.

Benefits of Joining Us:

  • Attractive Salary based on experience
  • Comprehensive Health Benefits including Medical, Dental, and Life insurance
  • 401(k) plan with company matching
  • Generous Paid Time Off
  • Supportive Work Environment with opportunities for advancement
  • Structured Classroom and hands-on training
  • Company-provided Service Vehicle
  • Exciting opportunity to travel and explore various locations. All travel costs are covered by the company
  • Robust job security with a 5-year maintenance contract on each machine sold

Key Responsibilities:

  • Travel to various locations as required to fulfill job duties
  • Establish and maintain relationships with clients
  • Conduct routine inspections and preventative maintenance
  • Educate operators on proper machine care and operation
  • Perform repairs on equipment as necessary
  • Act as the representative of Earthborne to our esteemed customers and their field teams
  • Service regular clients in accordance with long-term service agreements, ensuring each machine is visited quarterly
  • Be prepared to travel for three weeks each month

Qualifications:

  • Experience in customer service
  • A minimum of 3 years in diagnosing and repairing heavy machinery or related equipment
  • Preferred experience with tree care or forestry machinery
  • Strong diagnostic and problem-solving skills
  • Effective communication abilities
  • Proficient with hand, air, and electrical tools
  • Ability to repair components and machinery according to manufacturer specifications
  • Self-motivated and reliable
  • Capability to work independently and make field decisions
  • Possession of basic tools for equipment repair
  • Good driving record; CDL is a plus but not mandatory

We are committed to equal opportunity employment and prohibit discrimination or harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws.

Job Type: Full-time



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