Field Service Specialist

1 week ago


Las Vegas, Nevada, United States SOAR Consulting Full time
About the Role

SOAR Consulting is seeking a highly skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for providing technical support and repair services to our clients in the machine tool industry.

Key Responsibilities
  • Diagnose and Repair Complex Technical Issues: Use your technical expertise to diagnose and repair complex technical problems on industrial machine tool products.
  • Provide On-Site Support: Travel to client sites to provide on-site support and repair services.
  • Communicate Effectively: Communicate professionally and effectively with clients via telephone and in-person.
  • Manage Inbound Calls: Manage a heavy inbound call load efficiently and in a professional manner.
  • Analyze and Troubleshoot: Analyze and troubleshoot technical problems using schematics and block diagrams.
  • Document Issues and Resolutions: Document product problems and resolutions in detail.
Requirements
  • Technical Knowledge: Possess a working knowledge of mechanical drawings and wiring diagrams.
  • CNC Programming Skills: Have CNC programming skills and the ability to operate a computer using Windows operating systems.
  • Excellent Communication Skills: Possess excellent oral and written communication skills.
  • Team Environment: Ability to work in a fast-paced, team environment.
Education and Experience
  • Education: 2-year Electronic or Technical Degree.
  • Experience: 2-5 years of field service experience in the machine tool industry.
  • Technical Skills: Skilled in electrical measurement and inspection techniques, mechanical measurement and inspection techniques, and troubleshooting and repairing mechanical problems.
What We Offer

SOAR Consulting offers a competitive salary, mileage reimbursement, a 401K, Health, Dental, and Vision benefits.



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