Field Operations Specialist
6 days ago
We are seeking a highly skilled and experienced Field Operations Specialist to join our team at Dexian. As a key member of our IT department, you will be responsible for maintaining the technical computing infrastructure within our business, ensuring the wellbeing of our computing infrastructure, including networks, computers, operating systems, data storage, security, and help desk-related functions.
Key Responsibilities- Equipment Setup and Maintenance: Set up and/or install new equipment and systems, maintain and setup equipment utilized for on-site and off-site locations.
- Troubleshooting and Repair: Troubleshoot and/or repair equipment and system issues, restore files when necessary.
- Training and Orientation: Provide training solutions, such as documentation of systems and procedures, and provide basic systems orientation to new staff.
- Network and System Management: Troubleshoot and repair network issues, such as LAN hardware and connectivity, monitor systems resources and usage to analyze performance levels and identify potential issues.
- Backup and Contingency Planning: Maintain backups and contingency plans, monitor user activity and disk space.
- Vendor Management: Work with outside consultants/vendors when appropriate and oversee completion of vendors' work.
- Project Management: Define project scopes for enhancements to software & hardware systems, including task lists, timelines, and budgets, conduct end-to-end project management.
- Experience: Minimum two (2) years of IT Technician Experience.
- Technical Skills: Ability to troubleshoot Win10-11, O365, Adobe, some TCP/IP.
- Supervision: Proven ability to work with limited supervision in a challenging fast-paced work environment.
- Travel: Ability to travel to sites in your area to resolve problems that cannot be solved remotely.
- Degree: High School Diploma or GED.
Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
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