Executive Director, Aviation Hospitality
8 hours ago
We are seeking a highly skilled and experienced General Manager to lead our team at the Aviation Lounge 1. As a key member of our management team, you will be responsible for overseeing the daily operations of the lounge, ensuring exceptional customer service, and driving business growth.
Key Responsibilities- Operations Management: Oversee the daily operations of the lounge, including food and beverage services, staff management, and inventory control.
- Customer Service: Ensure that all customers receive exceptional service, responding to their needs and resolving any issues promptly.
- Staff Management: Lead and motivate a team of staff, including bartenders, cooks, supervisors, and appearance care staff, to deliver high-quality service.
- Financial Management: Manage the lounge's finances, including budgeting, forecasting, and cost control.
- Marketing and Sales: Develop and implement marketing strategies to drive business growth and increase revenue.
- Education: Bachelor's degree in Hospitality, Business Administration, or a related field.
- Experience: 5+ years of experience in food and beverage management, preferably in a luxury airport lounge or private club setting.
- Skills: Strong leadership and management skills, excellent communication and interpersonal skills, ability to work in a fast-paced environment, and proficiency in food and beverage management software.
Sodexo is a world leader in quality of life solutions, providing a range of services including food and facilities management, to clients in the corporate, education, healthcare, and government sectors. We are committed to delivering exceptional service and creating a positive impact in the communities we serve.
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