Executive Housekeeper
4 days ago
The StepStone Hospitality-managed hotel is seeking a highly motivated and service-oriented individual for the position of Director of Housekeeping to oversee the daily operations of our housekeeping department. The ideal candidate will have at least two to three years of related experience, exceptional communication skills, and a passion for delivering excellent service to our guests.
Key Responsibilities:
- Supervise and manage housekeeping and laundry staff, including performance evaluations, training, and development.
- Assist in the development of the annual budget and monitor performance against plan.
- Establish and maintain cost control systems for staffing, linen inventories, and cleaning supplies.
- Ensure quality services are rendered in meeting guest needs and maintain room quality based on hotel guidelines.
- Schedule staff according to labor standards and forecasted occupancy.
- Monitor and maintain required levels of cleanliness in rooms, storage areas, laundry, restrooms, and common areas.
- Enforce procedures for the acceptance, security, and return of guest lost and found items.
- Enforce procedures for security of on-loan equipment.
- Maintain productivity and labor cost goals.
- Conduct inventories of linen, supplies, and equipment as required.
- Order and receive supplies to maintain adequate inventory levels.
- Immediately alert hotel management of emergency situations.
Requirements:
- May be required to work nights, weekends, and/or holidays.
- High School Diploma or equivalent.
- Housekeeping experience, preferably in a hotel of similar size.
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Executive Housekeeper
4 hours ago
Orlando, Florida, United States StepStone Hospitality Full timeThe StepStone Hospitality-managed hotel is seeking a highly motivated and service-oriented individual for the position of Director of Housekeeping to oversee the daily operations of our housekeeping department. The ideal candidate will have at least two to three years of related experience, exceptional communication skills, and a passion for delivering...
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