Admissions Coordinator

6 days ago


Baltimore Maryland, United States University of Maryland Medical System Full time
Job Summary

We are seeking a highly skilled and detail-oriented Admissions Coordinator to join our team at the University of Maryland Medical System. As a key member of our Patient Administrative Services team, you will be responsible for ensuring a seamless and efficient patient experience from initial contact to registration and scheduling.

Key Responsibilities
  • Provide exceptional customer service to patients and visitors, ensuring a welcoming and supportive environment.
  • Collect and verify patient and insurance demographics, as well as verify insurance benefits and coverage.
  • Provide cost estimates, secure pre-certifications and/or pre-notifications for patient services, and collect co-pay and deposits prior to services.
  • Maintain regulatory and functional knowledge of all registration information required, ensuring timely and accurate reporting/billing.
  • Communicate coverage issues to service areas and work with patients and staff to resolve.
  • Ensure accuracy and completion of paperwork, prior to filing admissions, and maintain department scheduling templates for applicable providers.
  • Maintain consistent contact with the Care Management team and Social Work departments to ensure required information has been obtained for reimbursement.
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Minimum 1-2 years of experience in patient access, registration, or scheduling.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
  • Strong analytical and problem-solving skills, with the ability to maintain confidentiality and handle sensitive information.


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