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Facility Admissions Coordinator
2 months ago
As a Facility Admissions Coordinator at the University of Maryland Medical System, you will play a critical role in ensuring a seamless patient experience from initial contact to admission. This position requires strong communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment.
Key Responsibilities- Customer Service: Serve as the first point of contact for patients and visitors, providing exceptional customer service and ensuring a positive experience.
- Data Collection and Verification: Collect and verify patient and insurance demographics, as well as verify insurance benefits and coverage.
- Registration and Scheduling: Assist with registration and scheduling processes, including collecting co-pays and deposits, and providing financial assistance to patients.
- Wayfinding and Navigation: Provide wayfinding to clinics and assist patients in navigating the facility.
- Regulatory Compliance: Maintain knowledge of regulatory requirements and ensure accurate and timely reporting and billing.
- Communication and Collaboration: Communicate effectively with patients, staff, and other departments to resolve coverage issues and ensure seamless patient flow.
- Training and Development: Assist with training new staff members and demonstrate department operating processes and procedures.
This position requires a high school diploma or equivalent, with one to two years of experience in a related field. Strong communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment, are essential.
