Facility Admissions Coordinator

5 days ago


Easton Maryland, United States University of Maryland Medical System Full time
Job Summary

As a Facility Admissions Coordinator at the University of Maryland Medical System, you will play a critical role in ensuring a seamless patient experience from initial contact to admission. This position requires strong communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment.

Key Responsibilities
  • Customer Service: Serve as the first point of contact for patients and visitors, providing exceptional customer service and ensuring a positive experience.
  • Registration and Scheduling: Collect and verify patient and insurance demographics, verify insurance benefits and coverage, and provide cost estimates and pre-certifications as needed.
  • Wayfinding: Provide navigation assistance to patients and visitors, ensuring they reach their destinations safely and efficiently.
  • Administrative Duties: Maintain accurate and complete paperwork, including admissions documents and scheduling templates, and ensure timely and accurate reporting and billing.
  • Communication: Communicate effectively with patients, staff, and external partners to resolve coverage issues and ensure seamless care transitions.
Requirements
  • Strong Communication Skills: Excellent verbal and written communication skills, with the ability to effectively interact with patients, staff, and external partners.
  • Attention to Detail: High level of accuracy and attention to detail, with the ability to maintain accurate and complete records.
  • Organizational Skills: Strong organizational skills, with the ability to prioritize tasks and manage multiple responsibilities in a fast-paced environment.
  • Knowledge of Healthcare Operations: Basic knowledge of healthcare operations, including registration, scheduling, and billing processes.


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