Membership Experience Coordinator

16 hours ago


Lakewood, Ohio, United States YMCA of Greater Cleveland Full time
Job Title: Membership Experience Coordinator

Estimated Salary: $38,000 - $58,000 per year

About the Job:

The Membership Experience Coordinator is responsible for delivering exceptional member experiences, driving sales, and fostering loyalty. Key responsibilities include managing member interactions, handling administrative tasks, and maintaining accurate records.

Main Responsibilities:
  • Develop and implement strategies to enhance member engagement.
  • Maintain accurate records and databases.
  • Work collaboratively with colleagues to achieve shared goals.
  • Provide top-notch customer service and support.
Essential Qualifications:
  • Excellent communication and interpersonal skills.
  • Ability to work in a dynamic environment.
  • Proficiency in computer applications and software.
  • Experience in customer-facing roles.

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