Customer Service Associate

2 weeks ago


Warwick, Rhode Island, United States TPG Hotels & Resorts Full time

Position: Retail Team Member

Overview:

Join the vibrant team at TPG Hotels & Resorts We are a rapidly expanding organization that offers a diverse range of high-quality food and beverage options alongside a comprehensive convenience store experience. Our work environment is dynamic and requires proactive, customer-oriented individuals who are dedicated to delivering exceptional service.

Key Responsibilities:

  • Welcome customers warmly and ensure a remarkable service experience.
  • Prepare premium food and beverage selections with an emphasis on speed, quality, and safety.
  • Accurately process customer transactions while adhering to age-restricted regulations.
  • Maintain cleanliness and organization throughout the store, both inside and out.
  • Efficiently switch between various service stations, including register, beverage, and food service.
  • Restock and replenish merchandise as needed.
  • Adhere to food safety protocols, including product rotation and hygiene standards.
  • Ensure a safe environment for both customers and team members.
  • Complete tasks as directed by management.
  • Follow established corporate policies and procedures.

Essential Qualities:

  • Excellent customer service skills.
  • Attention to detail.
  • Ability to build strong relationships.
  • Effective communication skills.

Basic Requirements:

  • Must be at least 16 years old.
  • Reliable transportation is necessary.
  • Ability to manage multiple tasks simultaneously.
  • Physical capability to lift up to 25 pounds occasionally.
  • Previous experience in food service or customer service is preferred.

Benefits:

  • Comprehensive health, dental, and vision insurance.
  • Disability insurance options.
  • Supplemental life insurance plans.
  • Identity theft protection services.
  • 401(k) retirement plan.
  • Flexible spending accounts.
  • Paid vacation, sick leave, and holidays.
  • Generous employee discounts.

Inclusive Environment:

At TPG Hotels & Resorts, we are committed to fostering a culture of diversity and inclusion. We believe in providing equal opportunities for all employees, ensuring fair compensation, and creating a workplace where everyone feels safe and valued.

Growth Opportunities:

We prioritize your development and success. Our team members are our greatest asset, and we encourage collaboration, creativity, and continuous learning.



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