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Customer Service Representative

2 months ago

Warwick, Rhode Island, United States TPG Hotels & Resorts Full time

**About the Role**

We are seeking a skilled and friendly Lobby Bar Bartender to join our team at Fairfield Inn & Suites by Marriott Providence Airport Warwick. As a Lobby Bar Bartender, you will be responsible for providing exceptional customer service to our guests, ensuring their stay is comfortable and enjoyable.

**Key Responsibilities**

  • Develop relationships with guests: Proactively initiate conversations, ask questions, and remember them during their stay
  • Know the local community: Share your passion for the area, recommend local restaurants, and other areas of interest
  • Serve safely: Follow all company and state food and alcohol safety regulations, completing required training and certifications as needed (TIPS certification is required)

**What We Offer**

As a member of our TPG Hotels & Resorts team, you will have the opportunity to work in a dynamic and supportive environment, where you can grow and develop your skills. Our hotel is a great place to work, with a strong focus on customer service and a commitment to excellence.

**Our Hotel**

Our hotel is a 202-room hotel, connected to T.F. Green Airport via a covered breezeway. Guests can expect a quick commute to downtown Providence, Oakland Beach, the Rhode Island Convention Center, and Brown University from our hotel, making it an ideal home base for exploring the Ocean State.

**Join Our Team**

We are looking for a motivated and enthusiastic individual who is passionate about delivering exceptional customer service. If you are a team player with a positive attitude and a commitment to excellence, we encourage you to apply for this exciting opportunity.