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Bar Service Associate

2 months ago

Warwick, Rhode Island, United States Coury Hospitality Full time

Job Summary

Coury Hospitality is seeking a skilled Bar Service Associate to join our team. As a key member of our bar staff, you will be responsible for providing exceptional customer service, preparing and serving beverages, and maintaining a clean and welcoming bar environment.

Responsibilities

  • Customer Service
    • Observe customers as they enter the bar area and ensure they are greeted promptly and properly.
    • Present drink menus, make recommendations, and answer questions regarding beverages.
    • Take beverage orders from guests and servers, and prepare and serve alcoholic and non-alcoholic drinks consistent with the Restaurant's standard drink recipes.
    • Upsell drink specials and food items as directed by management.
  • Bar Operations
    • Execute wine service when necessary.
    • Check in regularly with every guest to ensure satisfaction with food and drinks.
    • Communicate all allergy and dietary restriction information clearly on tickets.
    • Take tables in the bar or dining room, as assigned by management.
  • Point of Sale and Cash Handling
    • Record drink orders accurately and immediately into the Point of Sale (POS) system.
    • Accept guest payment, process credit card charges, and make change (if applicable).
  • Teamwork and Communication
    • Learn the names of patrons and personally recognize our regulars.
    • Provide gracious and professional service in an efficient manner.
    • Respond promptly and courteously to any requests or problems.
    • Maintain a professional appearance and uniform standards.
    • Keep open communication and assure harmonious relations between FoH, BoH, and hotel staff.
  • Sanitation and Maintenance
    • Maintain cleanliness in all areas of the bar, including counters, sinks, utensils, shelves, and storage areas.
    • Stock ice, glassware, and paper supplies.
    • Restock bar with liquor and supplies.
    • Transport supplies to bar set-up area.
    • Wash soiled glassware.
    • Remove soiled wares from bar top and tables and place in designated area.

Requirements

  • Kind, hardworking, and team-oriented personality.
  • Ability to obtain Food Handlers and TABC license.
  • Excellent interpersonal skills.
  • Ability to memorize recipes.
  • Ability to multitask and work in a fast-paced environment.
  • Knowledgeable of basic sanitation.