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Customer Service Representative

2 months ago


Warwick, Rhode Island, United States Burlington Full time

If you are looking for a dynamic role with one of the leading off-price retail chains in the country, consider the opportunity as a Retail Sales Associate at Burlington Stores, Inc. Are you a friendly, enthusiastic individual with strong organizational abilities? Do you excel in a fast-paced setting where teamwork is essential to achieving goals? Is it important for you to contribute positively to the community in which you work?

As a Retail Sales Associate, you will serve as a vital representative of the Burlington brand, engaging directly with customers to deliver exceptional service. Your responsibilities will include welcoming and assisting customers, ensuring the sales floor is tidy, organized, and presentable, and supporting the management team with daily store operations. You may be assigned to various departments, including Ladies, Men, Youth, Sportswear, Shoes, Home, or Baby Depot.

Key Responsibilities:

  • Helping customers find merchandise as needed
  • Assisting with floor moves, merchandising, display upkeep, and cleanliness
  • Processing sales transactions at the registers and/or packaging merchandise
  • Carrying out additional tasks as directed by management

Candidates should be available to work a flexible schedule, including evenings, weekends, and holidays as required.

If you...

  • ...are eager to provide excellent value to customers daily;
  • ...take pride in contributing to a team’s success;
  • ...are dedicated to treating both colleagues and customers with dignity;
  • ...believe in fostering diversity and inclusion;
  • ...wish to engage in initiatives that positively influence your surroundings;

We offer:

A competitive hourly wage, flexible scheduling, and an associate discount. Part-time associates may qualify for Burlington's benefits package, which includes dental and vision coverage, life insurance, paid time off, paid holidays, and a 401(k) plan based on hours worked.

As a rapidly expanding brand, we provide numerous training and development opportunities to help our associates advance in their careers. Our store teams work diligently while enjoying their time together, making a meaningful impact in the lives of customers, colleagues, and the communities we serve.

Base Pay: $14 per hour

Position Type: Regular Part-Time

Position Category: Retail Store