People Operations Manager

2 weeks ago

Miami, Florida, United States the community Full time
Job Overview

Company Overview:
The Community is a pioneering creative agency that partners with emerging brands to deliver innovative solutions. With a diverse team representing over 30 nationalities, we embody the essence of the new mainstream. Established in 2000, our agency's work spans a wide range of culturally relevant projects, serving clients such as Verizon, Volkswagen, and Netflix. Our comprehensive services include brand strategy, creative development, and production.

Position Summary:
This pivotal role will act as a strategic partner, ensuring the effective design, implementation, and management of a variety of HR initiatives that align with the agency's objectives.

Key Responsibilities:

  • Facilitate the rollout of new HR policies, processes, and initiatives while contributing to various HR projects.
  • Oversee talent programs that enhance corporate social responsibility and performance management.
  • Conduct orientation sessions for new hires and regular check-ins with employees and managers.
  • Manage employee relations issues and investigations, particularly at the staff to mid-manager level, to mitigate organizational risks.
  • Provide timely advice and support to management on HR-related matters.
  • Serve as the primary contact for immigration inquiries and manage relevant documentation.
  • Collaborate with the Benefits team to oversee leaves of absence, including short-term and long-term disability, as well as FMLA.
  • Drive initiatives focused on employee engagement, retention, and talent management.
  • Work with HR leadership to develop action plans based on employee engagement survey results.
  • Offer guidance on corporate policies and benefits programs to employees.
  • Conduct exit interviews for departing employees.
  • Disseminate internal communications regarding benefits, events, and important updates.
  • Assist in planning cultural initiatives and leading company events.
  • Ensure compliance with local employment laws and regulations.
  • Maintain the integrity of employee data and effectively utilize HRIS technology.

Qualifications:

  • Fluency in Spanish is advantageous.
  • Proven experience in implementing HR practices and procedures.
  • Experience in an agency environment is preferred.
  • Exceptional interpersonal and communication skills, both in-person and remotely.
  • Strong attention to detail with excellent organizational and prioritization abilities.
  • A proactive learner with a natural curiosity and problem-solving mindset.
  • A collaborative team player who contributes ideas in a cooperative environment.
  • Professional demeanor with the ability to adapt quickly.
  • Sound judgment and quick decision-making abilities.
  • Capability to identify and address potential employee issues proactively.
  • Flexibility in collaborating with other HR and business functions.
  • Experience in benefits, immigration, and payroll is highly desirable.
  • Comprehensive knowledge of HR practices, policies, and relevant employment legislation.
  • 5-7 years of experience in a similar HR role.

Additional Information:
At Publicis Groupe, we embrace our motto "Viva La Différence," celebrating diversity and fostering an inclusive environment. We are committed to creating equitable experiences for all talent. Our benefits package includes comprehensive medical coverage, dental and vision care, disability support, 401K, parental leave, family assistance, tuition reimbursement, and flexible time off.

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