Compensation and Benefits Coordinator

2 weeks ago

Chicago, Illinois, United States inFocus Payroll LLC Full time
Job Overview

Position Summary

inFocus Payroll LLC is seeking a dedicated full-time Payroll Specialist. This role is crucial in ensuring high-quality service delivery to our clients. The Payroll Specialist will engage with clients to gather necessary information for payroll processing and address tax-related inquiries. This position requires verification of payroll totals, resolution of client issues, and a commitment to exceptional customer service. Additionally, the Payroll Specialist will participate in training sessions.

Key Responsibilities

The essential duties include, but are not limited to:

  • Managing a portfolio of payroll clients based on their size and complexity across various services.
  • Daily communication with clients to collect payroll data, including salary modifications, special payments, tax distributions, and employee deductions, while establishing schedules.
  • Accurately entering all payroll-related information necessary for processing and adhering to deadlines.
  • Ensuring a high client retention rate through superior service.
  • Staying informed about payroll processing systems and updates in wage and tax regulations, liaising with federal, state, and local tax authorities on behalf of clients.
  • Maintaining organized client records.
  • Investigating and resolving client and system-related issues.
  • Building and sustaining positive relationships with clients, agencies, and colleagues to enhance service quality.
  • Contributing to training sessions.
  • Performing additional duties as required.
Minimum Qualifications

Knowledge, Skills, and Abilities:

  • Associate's degree or equivalent from a two-year college or technical institution, or three or more years of relevant office experience; or a combination of education and experience.
  • Strong understanding of payroll and payroll tax regulations is highly desirable.
  • Proficient in MS Office, data entry, and office equipment.
  • Demonstrated customer service skills and problem-solving abilities.
  • Excellent written, verbal, and presentation communication skills.
  • Strong organizational, planning, and prioritization capabilities.
  • Exceptional interpersonal skills.
Physical Requirements and Work Environment

The physical demands outlined here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to fulfill these functions. While performing the duties of this position, the employee is regularly required to communicate verbally and audibly. Frequent use of hands or fingers to handle objects, tools, or controls is necessary. Occasional standing, walking, sitting, and reaching with hands and arms is required. The employee may occasionally lift and/or move up to 25 pounds. Specific vision abilities required include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is typically low to moderate.

Note

This job description does not imply that these are the only duties to be performed by the employee(s) in this position. Employees may be required to follow additional job-related instructions and perform other job-related duties as requested by authorized personnel. All duties and responsibilities are essential functions and requirements and may be subject to modification to reasonably accommodate individuals with disabilities. To perform this job successfully, incumbents must possess the skills, aptitudes, and abilities to proficiently execute each duty. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document represent the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

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