Customer Service Representative

23 hours ago


Saint George, Utah, United States Sherry Mcghee - State Farm Agent Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, identifying their needs, and providing them with tailored solutions to meet their insurance and financial service needs.

Key Responsibilities
  • Customer Relationship Building: Establish and maintain strong relationships with our customers, responding to their inquiries and concerns in a timely and professional manner.
  • Needs Assessment: Identify customers' needs and provide them with tailored solutions to meet their insurance and financial service needs.
  • Product Education: Educate customers about our insurance and financial service products, highlighting the benefits and features of each product.
  • Lead Generation: Develop leads and schedule appointments with customers to discuss their insurance and financial service needs.
What We Offer
  • Competitive Compensation: Earn a competitive salary plus commission/bonus, with opportunities for growth and advancement.
  • Benefits Package: Enjoy a comprehensive benefits package, including a simple IRA, paid time off, and flexible hours.
  • Professional Development: Receive training and support to help you develop your skills and advance in your career.
Requirements
  • Customer Focus: Possess excellent communication and interpersonal skills, with a strong focus on customer satisfaction.
  • Marketing and Sales: Have a strong interest in marketing and sales, with the ability to identify customer needs and provide tailored solutions.
  • Problem-Solving: Be proactive in problem-solving, with the ability to think critically and make sound decisions.
  • Team Player: Be able to work effectively in a team environment, with a strong commitment to teamwork and collaboration.


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