Courier Service Representative

16 hours ago


Saint George, Utah, United States Intermountain Healthcare Full time
Job Summary

This role represents the face of Intermountain Healthcare to customers, patients, and physicians who utilize our courier services to transport items between facilities and organizations within our network. As a key member of our team, you will be responsible for delivering exceptional customer service, ensuring timely and efficient delivery of equipment, packages, specimens, and supplies.

Key Responsibilities
  • Safety and Security: Safely operate a motor vehicle in various conditions and environments to complete deliveries, prioritizing the physical well-being of personnel and self.
  • Customer Focus: Ensure customer needs are the primary focus, demonstrating a willingness to gather and listen to customer feedback to meet or exceed expectations.
  • Effective Communication: Clearly convey information and ideas to engage customers, promote understanding, and invite response and feedback.
  • Work Management: Manage time effectively, accomplish assigned tasks, and determine the correct use of resources to achieve goals.
  • Initiative and Adaptability: Support department goals and objectives, take a proactive role in initiatives, and adapt to dynamic business needs and conditions.
Requirements
  • Valid Driver's License: Possess a valid driver's license with no restrictions.
  • DOT Medical Card: Hold a valid DOT Medical Card.
  • Customer Service Experience: Six months of experience in a customer service or logistics position.
  • Motor Vehicle Requirements: Meet the requirements for a routine driver as outlined in Intermountain Healthcare's Motor Vehicle Driver Policy.
  • Age Requirement: Be at least 21 years old as required by DOT to operate a commercial motor vehicle.
  • Physical Requirements: Possess the ability to climb, lift, pull/push, see, sit, squat/kneel, stand, and walk.
Benefits

Intermountain Healthcare offers a comprehensive benefits package that covers a wide range of programs to foster a sustainable culture of wellness, including living healthy, happy, secure, connected, and engaged. We are committed to diversity, equity, and inclusion, and are an equal opportunity employer.



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