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Evening Customer Service Specialist
2 months ago
Position: Night Auditor
Company: Budget Rent a Car
Job ResponsibilitiesThe Night Auditor will play a crucial role in ensuring customer satisfaction during evening hours. Responsibilities include:
- Understanding customer rental preferences and promoting premium vehicle options.
- Clarifying rental agreements, including rates, return schedules, and additional services.
- Providing assistance with inquiries and sharing local information.
- Addressing customer service challenges effectively to maintain loyalty.
- Delivering exceptional service in all interactions.
- Communicating courteously via phone.
- Performing other related duties as assigned to support business operations.
To be considered for this position, candidates must meet the following criteria:
- Minimum age of 18 and legally eligible to work in the United States.
- Possession of a valid driver's license with a clean driving record.
- Successful completion of a background check and drug screening.
- Availability to work weekends and holidays.
- Strong verbal and written communication abilities.
- High school diploma or equivalent.
- At least one year of experience in customer service or sales.
Budget Rent a Car offers a comprehensive benefits package, including:
- Competitive bi-weekly pay.
- Incentives for sales performance.
- Paid time off, including vacation and holidays.
- Health insurance options after 60 days of employment.
- Flexible spending account (FSA) options.
- Retirement savings plan with company matching.
- Opportunities for professional growth and skill development.
This job description is intended to provide a general overview of the position and is not exhaustive. Additional responsibilities may be assigned as necessary.
