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Client Services Representative
2 months ago
Salary: $17-$22/hr.
The Front Desk Coordinator plays a vital role in creating a welcoming environment for clients, vendors, and team members. This position directly reports to the HR Generalist.
About Whitaker Construction: Established in 1953, Whitaker Construction boasts over 70 years of expertise in the heavy civil and underground utility construction sector. As an ESOP (Employee Stock Ownership Plan) company, we have grown to become one of the largest contractors in the intermountain region, employing over 600 individuals across nearly 70 crews. Our projects encompass sanitary sewer systems, storm drainage, culinary water, irrigation, earthworks, roadway construction, dams, landfills, natural gas pipelines, industrial piping, and telecommunication initiatives primarily across several states.
Key Responsibilities:
- Welcome and greet visitors with enthusiasm and professionalism.
- Assist visitors with the company check-in process.
- Manage incoming calls in a courteous and professional manner.
- Ensure security protocols are followed and maintain a visitor log.
- Oversee the telecommunication system.
- Keep the reception area safe and tidy.
- Perform data entry tasks using applications such as Microsoft Office.
- Handle filing, scanning, and mail distribution as required.
- Execute tasks and directives as assigned by the HR Generalist.
Qualifications:
- High School Diploma is preferred.
- Candidates must be at least 18 years old.
- Strong customer service and communication skills are essential.
- A patient and positive attitude, ability to work under pressure, and excellent organizational skills are required.
- Minimum of 3 years of experience in a Receptionist or Administrative Assistant role.
- Ability to obtain a Food Handler's Permit is necessary.
- Efficient time management skills are crucial.
- Proficiency in Microsoft Office is expected.
Physical Requirements:
The physical demands outlined here represent those that must be met by an employee to successfully perform the essential functions of this role. While performing the duties of this position, the employee is regularly required to communicate effectively. The role is primarily sedentary; however, it may involve walking, carrying, and lifting items up to 25 pounds due to the nature of events.
