Senior Claims Director
18 hours ago
Chubb is seeking a highly experienced Senior Claim Director to join our North American Marine team. This role will be responsible for managing pending inventory and daily workflow of incoming claims while ensuring high customer service levels and compliance with best practices are being met.
Key Responsibilities:- Oversee the adjustment and resolution of commercial inland and ocean marine claims.
- Develop and implement effective claims strategies to ensure timely and cost-effective resolution.
- Collaborate with internal stakeholders, including underwriters, brokers, and other claims professionals, to ensure seamless communication and coordination.
- Identify and evaluate coverage issues, prepare comprehensive coverage letters and analysis, and retain and manage outside vendors and coverage counsel.
- Develop resolution strategies and negotiate settlements.
- Review third-party vendor's bills.
- Support business leaders on an as needed basis on various claim and underwriting related issues and marketing meetings.
Requirements:
- Minimum 5 years of experience in marine claims, with a strong background in commercial inland and ocean marine claims.
- Proven track record of successfully managing complex claims and developing effective claims strategies.
- Excellent communication and interpersonal skills, with the ability to work effectively with internal stakeholders and external vendors.
- Strong analytical and problem-solving skills, with the ability to identify and evaluate coverage issues and develop effective resolution strategies.
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Senior Claims Director
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