Complex Claims Director, Excess

7 days ago


Alpharetta, United States AIG Full time
About the Role

We are seeking a highly skilled and experienced Complex Claims Director to join our team at AIG. As a key member of our Major Claims – PSU group, you will be responsible for handling and controlling the outcome of some of the most complex claims in the industry.

As a Complex Claims Director, you will have direct oversight of complex and severe general liability, product liability, employers' liability, and auto liability claims where AIG has primary and/or excess layers of coverage. You will be responsible for the investigation and evaluation of 3rd party casualty claims with potential exposure to multiple AIG policies and directly negotiating settlements with some of the best attorneys in the United States.

You will be traveling around the country to direct defense and trial strategy, presenting to senior AIG claims management and working with other motivated experienced claims handlers recognized as industry leaders. This position requires:

  • Determining scope and extent of available primary and excess coverage and issuance of appropriate coverage position letters;
  • Development and execution of investigation strategies which identify critical issues effecting liability, causation and damages;
  • Assessing and, as warranted, pursuing risk transfer and contribution opportunities;
  • Clear and concise communication and contact with internal and external stakeholders including insureds, brokers and underwriters;
  • Evaluating claim exposures and setting appropriate reserves;
  • Developing and implementing resolution strategies including utilization of ADR;
  • Presentation to senior management of claim disposition recommendations;
  • Independent and proactive negotiation of multi-million dollar claims with top plaintiff attorneys nationwide after securing appropriate authority;
  • Effectively managing litigation costs in coordination with counsel, vendors, and insureds;
  • And +/- 25% travel.

What We're Looking For:

  • 5+ years of Commercial/Industry claims experience preferred;
  • Excellent communication ability (verbal/written) and strong negotiation skills;
  • Advanced experience and capabilities in litigation claims management including ADR and mediation process;
  • Experience attending and controlling claims - pre-suit, litigated and post-trial - at mediations, settlement conferences, etc.
  • JD helpful but not required;
  • Property and Casualty adjusting licenses required and must be obtained within 6 months;

Enjoy Benefits That Take Care of What Matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining Insurance to Make a Bigger Difference to the World

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a Culture of Belonging

We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

Functional Area:

CL - ClaimsEstimated Travel Percentage (%): Up to 25%Relocation Provided: NoAIG Claims, Inc.

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