Senior Claims Specialist

2 days ago


Alpharetta, United States AXIS Capital Holdings Full time
AXIS Capital Holdings: Senior Claims Specialist - Surety

This is an exceptional opportunity to join AXIS Capital Holdings, a leading global provider of specialty lines insurance and reinsurance. We are seeking a highly skilled Senior Claims Specialist - Surety to join our North America Claims team.

About the Role

As a Senior Claims Specialist - Surety, you will be responsible for handling Surety Claims, providing technical advice, training, and guidance to direct reports and TPA/Contractor adjusters. You will also be responsible for recruiting, hiring, and retaining top talent, developing succession plans, and reviewing claims to determine nature of loss, coverage provided, and scope of claim.

Key Responsibilities
  • Direct management of claims, including investigation, analysis, and evaluation of coverage liability and damages
  • Providing technical advice, training, and guidance to direct reports and TPA/Contractor adjusters
  • Recruiting, hiring, and retaining top talent and developing succession plans
  • Reviewing claims to determine nature of loss, coverage provided, and scope of claim
  • Developing and maintaining relationships with internal and external partners
  • Collaborating with the Specialty Complex Claims team on coverage disputes, including litigation and arbitration matters
  • Escalating coverage issues and recommending outside coverage counsel assignments
  • Formulating claims and litigation strategies, assigning, directing, and managing outside counsel
  • Managing costs, including use of coverage counsel and litigation costs
  • Fostering relationships and communicating extensively with senior executives, brokers, reinsurers, actuaries, underwriters, insureds, and auditors
  • Supporting underwriting inquiries and information requests regarding policy construction and drafting
  • Maintaining documentation of key line of business statistics and metrics
  • Leading and participating in presentations and discussions with Underwriters and Insureds on large losses and claim trends
  • Leading and participating in claim audits, audit wrap up meetings, and formal result reporting
Requirements
  • 5-10+ years of claims management experience in Surety Claims
  • Demonstrated leadership, organizational, and management skills or experience practicing law as well as claims management
  • Demonstrated ability to influence and collaborate at all organizational levels, both internally and externally
  • Analytical thinker that can drive results using all facets of the legal and claims processes
  • Understanding of and ability to balance both the immediate claim issues as well as the broader portfolio impact and customer service impact of coverage disputes and issues
  • Excellent oral and written communication skills with the ability to deal effectively with people with conflicting expectations, differing opinions, and multiple viewpoints
  • Demonstrated ability and experience handling casualty claims involving a wide variety of loss scenarios as well as reporting and presenting about same to senior management
  • In-depth knowledge of claims, litigation, arbitration, and trial processes as well as excellent analytical, investigative, and negotiating skills
  • Bachelor's degree required. JD a plus.
What We Offer

We offer a comprehensive and competitive benefits package, including medical plans for employees and their families, health and wellness programs, retirement plans, tuition reimbursement, paid vacation, and much more. The specific salary offer will be based on an assessment of a variety of factors, including the experience of the successful candidate and their work location. In addition, all employees are eligible for competitive incentive targets, with awards based on overall corporate and individual performance.



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