Complex Director AL/GL Field Claims Specialist
6 days ago
At American International Group, we are reimagining the way we help customers manage risk. As a Complex Director AL/GL Field Claims, you will play a critical role in this transformation.
Key Responsibilities- Determine the scope and extent of available coverage
- Re-evaluate coverage as warranted
- Clear and concise written and verbal communication with insureds, brokers, and underwriters
- Make regular and appropriate contact with internal and external customers
- Give guidance to insureds and/or brokers to manage expectations
- Prepare and execute investigation strategies to identify critical issues affecting liability, causation, and damages
- Negotiate claims after obtaining the appropriate authority
- Document evaluation, thought process, and strategy
- Utilize ADR or other means as appropriate and necessary
- Effectively strategize and budget the litigation of each claim through discussions with counsel, vendors, and insureds
- Establish clear ground rules with defense and coverage counsel to maintain financial control of budget and expenses
- 7+ years of General Liability claims experience
- Experience with Garage/Commercial Auto/Property Damage/Bodily Injury claims
- Excellent communication skills (verbal/written) and strong negotiation skills
- Advanced experience and capabilities in litigation claims management, including ADR and mediation processes, involving auto/GL exposures
- Experience attending and controlling cases at mediations/settlement conferences, pre-suit, post-suit, pre-trial, and post-trial
- New York and/or Texas adjuster license strongly preferred
- Property and casualty licenses required, to be obtained within 6 months of hire
We provide a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing, and financial security, as well as your professional development.
At AIG, we invest in our people through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.
We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities, and Employee Resource Groups (ERGs).
AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability, or any other legally protected categories.
AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.
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