Director - North America Claims Operations
6 days ago
We are seeking a seasoned Director to lead our North America Claims Operations team. As a key member of our leadership team, you will be responsible for driving business and operational strategies, driving growth and efficiencies across the enterprise.
Key Responsibilities:- Partner with business leadership and functional support teams to execute business and operational strategies
- Drive a continuous improvement culture and initiatives across GI Claims
- Execute relevant GI Claims strategies to deliver core objectives for Claims
- Enable operational efficiencies by defining and implementing standard processes and tools
- Identify opportunities and develop novel solutions for material improvements
- Significant management experience overseeing large-scale projects and daily operational needs
- Solid understanding of claims handling to recognize improvement opportunities
- Strong verbal, written, and presentation skills to communicate effectively with all levels
- Demonstrate strong business acumen and problem-solving skills
- Strong program management skills to drive teams and initiatives
American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions. We are committed to creating a culture of belonging and inclusion, and we foster a culture of inclusion and belonging through flexible work arrangements, diversity and inclusion learning, cultural awareness activities, and Employee Resource Groups (ERGs).
We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability, or any other legally protected categories.
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